Question about Brother HL 5250DN Laser Printer
A few things could be happening here.
1. Clear the print queue, and if there are jobs that won't delete, reboot the computer.
2. Now clear the jobs on the printer (cancel job button) until the status light turns green.
3. Put a piece of paper in the manual feed tray on the front.
4. Print a test page.
If the test page prints to the paper in the manual feed tray, then it is set as the default tray. Go into the printer settings and change it to "auto" or tray 1. If the test page prints to tray 1, but the original document you tried to print (when it got stuck) still won't print, cancel the job. Now, again, put paper in the manual feed tray. Try to print the document again and if it pulls from there, go into page setup of your document and change the setting from "manual" to "auto" or tray 1. Clear the job again (if it's stuck) and you should be able to print again. Hope this helps. This is one of the most common solutions - it happens a lot, especially with documents that are emailed from other people and once they get stuck in the queue, nothing will print (except the test pages directly from the printer, like you describe).
Posted on Dec 09, 2008
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Posted on Jan 02, 2017
To fix the NON EXISTANT paper jam: Status light is on, paper light is on - you can hear the paper feed trying to "grab" the paper, but it can't, and status light goes Red. Take out paper tray Reset the blue paper holders, move them tight against the paper so the paper is snug against all blue barriers. Cause: Somehow the blue paper holders got dislodged and the paper is not snug so the feeder is trying to grab paper that is slightly out of reach.
To fix the NON EXISTANT paper jam:
Status light is on, paper light is on - you can hear the paper feed trying to "grab" the paper, but it can't, and status light goes Red.
Take out paper tray
Reset the blue paper holders, move them tight against the paper so the paper is snug against all blue barriers. Cause: Somehow the blue paper holders got dislodged and the paper is not snug so the feeder is trying to grab paper that is slightly out of reach.
Posted on Oct 24, 2007
SOURCE: 3900 series printer
Same with mine and when I try to look for more jammed paper, there is none. I have wasted an hour messing with it and I tried to call HP and they want $65 to talk to me because my warranty is out of date. Someone, please help us!
Posted on Sep 21, 2008
SOURCE: paper light flashes red...
I found just doing this one simple thing sorted the problem.
First take off the front cover. Pull the tabs on the side. Pull out the big toner and cartridge. Do you see the blue tab on the top shaped like an arrow/triangle? Slide the tab from right to left - reinsert toner close door.
Hope it works for you
Posted on Oct 30, 2008
SOURCE: Paper light keeps blinking red
Pull out the drum. There is a blue button on it - if you pull it out and look straight down at it, it should be on the right hand side towards the printer. Slide the blue button back and forth, left to right, 20 times or so. Make sure to position it back to the right side all the way when done and put it back in. It should fix it. It is some kind of wire that is dirty with paper dust, etc. Brother told me to do that very thing when mine was having the same problem. Now, if that doesn't work, I also use the dust remover canned air and spray inside where the drum fits.
Hope it helps.
Posted on Nov 13, 2008
I had this problem and couldn't figure out until I opened the front, pulled out the toner cartridge and found a paper jam. Removed it and now I have the green light.
Posted on Nov 14, 2008
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