Question about Microsoft Xbox 360 Console

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HiWhen you attempt to access Microsoft?s Xbox Live

When you attempt to access Microsoft’s Xbox Live online gaming service with your Xbox 360, your system can’t connect. You perform a network test on the Xbox 360’s Dashboard, and your system fails the IP address status test.

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  • micromaster
    micromaster Jun 26, 2008

    how can i configure my device to have access at my AOL broadband service.. this always give me hard time to connect..



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If you have a home network (router) try resetting it. Make sure you reset your console at the same time. You can try resetting your modem. Once you reset either give it 2 mins. to come up. Hope this works, if not contact you ISP (internet service provider).

Posted on Jun 26, 2008

  • Abas Reyes Jun 26, 2008

    Are you having trouble conecting through Aol onyour pc or 360. If its your pc make sure your using the broadband connection at the sign in page under location. If thats not an option. Go to settings and have it auto detect connection type. If your trying to connect on your 360 to Aol, Im not sure on that. Hope this helps out.



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Cannot use console until subscription payments are udated

Hello! Your Xbox is simply telling you that in order for you to access any of the online content available for the Xbox 360, you will have to update your subscription payments by adding a valid credit card to the account credentials so that Microsoft is able to charge you for your usage of their online service, Xbox Live. Until you update your subscription payment option, you cannot access the online content. To update your information on the account, go to, log into your account and then head on over to account details and then "Payment Options" and then update your information by entering your valid credit card information. Hope this helps! Good luck! :)

Aug 18, 2014 | Microsoft Xbox 360 Console

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Hi i have a xbox 360 and brought a xbox game but it won't play why ?

Only a very few selected xbox games will work on a xbox 360. You need to buy xbox 360 games to work with the xbox 360. Here is a list of xbox games that can work on xbox 360

If this answered your question, please rate my solution! thanks

Mar 01, 2011 | Microsoft Xbox 360 Console

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How do you update your xbox 360

How To Get the Updates
For most gamers, keeping the XBOX 360 up to date is pretty easy, especially if they've taken advantage of the numerous online components through XBOX Live!. When a gamer is signed in to the Live! service, the system automatically checks for new updates. If one is available, you'll be prompted to update. Most updates take 3 to 5 minutes depending on the speed of your internet connection.

If you've never updated your console, but have access to a high speed internet connection, getting your updates through the web is pretty simple and straightforward. Unfortunately, Microsoft has made online updates unavailable to those who have not registered for the XBOX Live! service. Most folks that don't like or participate in online gaming wouldn't normally think of signing up for XBOX Live!.


The Live! service has two levels of membership. The gold level allows you to play games online with others, an enhanced friends list, the online marketplace, and more, but is only available to those who subscribe monthly or purchase prepaid subscription packs. Getting a silver membership is free, and allows you to receive all system updates, but this also means you'll need to give some personal information to Microsoft. I've read through their terms of use and privacy statements pretty carefully, and even though it doesn't contain any major clauses that would cause me to be concerned, I would have appreciated an option to get online updates without having to give out my name, telephone number, and personal address.
8b5644ba4a76476f--54c34f3a-11972598fb2--76ab-628131945-w580h580.jpgYou can sign up for an XBOX Live! account directly through the 360 dashboard. Instructions for doing so are located here. Once you've successfully created an account (which may take a few attempts if the service bombs out on you), you should be notified immediately that a new update is available.
Not everyone has high-speed Internet access, and those that don't participate in online gaming may not have their Internet access accessible from their living rooms. Yes, Microsoft offers a Wi-Fi bridge for the 360, but most folks are not going to cough up $100 bucks to download an update. Besides, that still wouldn't solve the problem for dial-up users.
Microsoft has made one update available as a direct download from, which allows you to play more original XBOX games on your 360. If you don't care about 1080p or any other feature that they've made available, you can download the update and burn it to a CD. To update your 360, just stick that CD into the drive. It's unfortunate that Microsoft doesn't make all updates available in this manner, which would benefit a great deal of users that own high-tech consoles, but have low-tech web connections.
If you're in the dial-up group, there are a few ways you can get the full updates to your system. One option is to grab your console and drag it to a friend or family member's house in order to download updates. It's certainly a pain, but fortunately major updates are few and far between.

8b5644ba4a76476f--54c34f3a-11972598fb2--76a9-87690626-w580h580.jpgIf you're technically inclined, you can use a Windows 98SE, 2000, XP, or Vista computer to share your dial-up connection with your XBOX 360 via ICS (Internet Connection Sharing). It can be a little tricky to set up for the novice, but fortunately there's plenty of useful guides to walk you through the process. Updates will take a while to download this way, but it will prevent you from having to pack up your 360 and drag it to your neighbor's house just to download the latest updates.
Final Thoughts
On the surface, it may seem inconvenient to make the casual 360 owner jump through hoops to update a video game machine, but the move to an upgradeable platform will allow video game makers to adapt their existing technologies to ways that will improve your experience long after your initial purchase. Those who are up to date in the latest gaming hardware, but relics when it comes to computers and Internet access, will find updating their 360s much more inconvenient than those with ultrafast connections and whole house LAN. It's unfortunate that there's been less effort to provide system updates via alternative means to the Internet.
In the end, if you're always looking for ways to get more out of the gear you already own, these updates are a sure fire way to make your 360 investment seem better and better every day.

Hope this helps.

Dec 07, 2010 | Microsoft Xbox 360 Console

1 Answer

How you get facebook on your xbox

In order to access Facebook Application on Xbox Live service you need to have gold member access on your Xbox Live ID (Your GamerTag) also you would require internet access to log in to Facebook application on Xbox Live service.

Sep 04, 2010 | Microsoft Xbox 360 Console

1 Answer

On xbox live but game will not laod up halo 2 regular xbox connection is good.

A few months, near the beginning of the year, Microsoft stopped providing services via Live to the original Xbox and all of it's games. As such, Halo 2 can no longer be played online. Sorry.

Oct 05, 2009 | Microsoft Xbox Live One Month Gold...

1 Answer

I need a xbox live membership any kind

You can purchase different ones online by accessing your account from the "my xbox" screen. Or stores such as wal-mart, best buy, gamestop, eb games, and play n trade also offer different variants of Xbox live memberships.

Sep 23, 2009 | Microsoft Xbox Live Three Month Premium...

1 Answer

I cant connect to gear of war 2 online games , it just keeps on searching for games without succes. Why o_O

do you have xbox live?...its a pay service... if not you will not be able to play online...if you do, run the internet connection wizard on xbox dashboard

Jun 21, 2009 | Microsoft Gears of War 2 for Xbox 360

2 Answers

Must i get a xbox 360 or Ps3?

Both consoles have advantages.
The Xbox 360 has a vast array of titles and has the biggest fan base of the two. If you connect the console to the internet, you can download games and movies through Xbox Live. You can also connect your PC to your Xbox 360 and use the console as a multimedia center using Windows Media Center.

The PS3 has a blu ray drive as standard, so you can watch blu ray movies through your PS3. DVD's are also upscaled up to 720p to improve the look of your movies. The PS3's online service is free, and allows you to download game demo's and downloadable content for games.
The Xbox 360's disadvantages are the fact you need to pay for access to Xbox Live, roughly £40 per year, but it does guarentee a reliable online service. Also earlier and cheaper models of the Xbox do not support full HD via HDMI.
The PS3 is very expensive and lacks quality titles. The console is also on a 10 year plan, so even though the console will outlast its rivals, it is likely to become outdated.
If you want to watch blu ray films and play games occasionally, go for the PS3. If you want a console with a lot of titles and a reliable online service,  get the 360. Of the two I'd choose the 360, but in 2 years or so I might need to reconsider.  

Feb 18, 2009 | Microsoft Xbox 360 Console

3 Answers

Do u have to pay to go online on the xbox 360

Hello there.

On the Xbox 360, you'll have two choices of service level: Xbox Live Silver and Xbox Live Gold. Xbox Live Silver will offer limited Xbox Live functionality at no cost, while the Gold package will be a fully functional pay service.

The Xbox Live Silver service means you can connect your Xbox 360 console to a broadband Internet connection and get functionality right out of the box without having to pay any amount of money.

With Xbox Live Silver you can:
  • Create an online Gamer Profile
  • Access the Xbox Live Marketplace
  • Engage in voice and text messaging
  • Talk to a single friend at a time using voice chat
  • Receive video messages from Gold level members
  • Access massively multiplayer online games (additional fees may apply)
The Xbox Live Gold is similar to the current paid Xbox Live service. The Xbox Live Gold service delivers the complete online connection package. With Xbox Live Gold you have all the features of Silver level, and additionally:

  • Play multiplayer games online
  • Video chat
  • Multiplayer online tournaments
  • Participate in Xbox Live online programming, such as Game with Fame, Play and Win, and Prime Time activities.
Hope this clarifies things for you.

Apr 13, 2008 | Microsoft Xbox 360 Console

1 Answer


Yes and No, you can use the phone line for internet access to your xbox, but unfortunatelly, X-Box Live requires a high speed modem, or DSL Service, like verizon, or Comcast.

Feb 19, 2008 | Microsoft Xbox 360 Console

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