Question about Sharp AL 1631 Copier

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Can not copy from tray/drawer, but get copy from multi-bypass tray

I can not get copies using paper from the tray/drawer, but still get copies from paper loaded in the multi-bypass tray. There are no codes shown on the operation panel. There is no paper jams. It looks like the feeder does not pick up the paper from the paper tray/drawer. Any suggestions?

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  • hsu888 Jun 25, 2008

    Regular copy paper that I got from the Staples. Same paper in the paper tray/drawer as in the multi-bypass tray. Thanks.

  • hsu888 Jun 25, 2008

    Yes, I'm using the letter size paper. Note this is not a scanner, it is just a copier.

  • dschmitz Jul 25, 2008

    I am having the same problem with my Sharp AL-1631 Copier. I can make copies using the by-Pass but not from the paper tray. Sounds like it is not picking up the paper.......hear some clicking but then the P light comes on. No jams......

  • Tim Babcock
    Tim Babcock May 11, 2010

    When you copy are you putting a letter size piece of paper in the scanner?

  • Tim Babcock
    Tim Babcock May 11, 2010

    What paper is in the tray?

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  • Sharp Master
  • 2,794 Answers

You still have to scan the document before you copy it. I'm just trying to determine if something is going on with the automatic document feeder when you the images are being scanned.

It could be that the feed tires aren't picking up the paper but usually the jam light goes on if it cant pick them up.

One idea could be to reduce the amount of paper in the tray. Sometimes if it too full it can do this.

If that doesn't work, it should have a technician look at it to see what is causing the feed tires not to pick up the paper.

Posted on Jun 26, 2008

Regular copy paper that I got from the Staples. Same paper in the paper tray/drawer as in the multi-bypass tray. Thanks.

Posted on Jun 25, 2008

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