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Have you downloaded or have the disk and installed the latest updated software program from the Zune web site? You need the Zune software to sync music or videos to your player if you haven't done so yet. You also need to setup your software and name your Player so that the software recognizes it. Also where are you trying to download music from? From the Zune website, from another website, off of your computer? Can you please give more details of what is going on? I've had Zune players since 2006 since they came out, so maybe I can help if you can explain more.
The new SanDisk e260 designed to work seamlessly with a wide range of popular music formats such as MP3 and Windows Media Audio (WMA) in both unprotected and protected files (such as those WMA files purchased from music stores). It also supports the newest music subscription services found at Rhapsody to Go and others
Music Playback Formats: MP3, WAV, WMA
Photo formats: BMP, JPEG, TIFF, GIF
Video Formats: AVI, MPEG4, WMV, QuickTime, MPEG2, ASF
You can go to this website and download a free format converter.
Then you can't get any songs. I know a good site that I get lots of FREE and LEGAL music without REGISTRATION. Try, www.mp3raid.com - a site that gives you free music without viruses trojan, spyware etc, and www.listentoyoutube.com where you get the mp3 music from a youtube video, whether it be a music video etc. None of these are harmful to your computer, and none of these need downloading they are browser based, and they require no registration or credit card details. You could also upload your own CDs onto your computer and then put them onto your mp3. I hope this helped.
Mostly you pay, but there are a few free sites still left.
Use Windows Media Player to transfer music and delete songs
As far as downloading songs, you can sign up for a wide number of music services - each one has a different download method, and the company website will explain how to use it. The problem with this RCA player is that it was tied to Yahoo!'s Musicmatch Jukebox svc, which was cancelled in October 2007, so you will have to find another music service. Some music services will recognize the RCA player directly, and you can use their svc to download the songs directly to your player. Other services you will have to download the songs first, and then transfer them to the RCA using Windows Media Player afterwards.