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Connect the MP3 player to your computer using the USB cable.
The computer will see this as an external drive or removable disk.
Click on this MP3 device and open the folder where the MP3 music files are located, then click to highlight the music files you want to delete and then press the DEL (delete) key to remove them from the MP3 player. This is the same procedure in deleting files from your computer's hard disk.
mam, you just have to connect the cable to your system through the usb port.it will be charged when you connect it to the system and you can download the music from the system.you will get a window when you connect it. open it and add the songs you want to listen by just copyin them into this window.
Hook your USB cable into the device and into your computer. Your computer should acknowledge a new device. The easy way to move mp3 music is:
Click the START button on your desktop (bottom left)
Click COMPUTER or MY COMPUTER
Look for REMOVEABLE DISK and click it open
Look for a folder called MUSIC and click it open
Drag folders containing the music you want to listen to into the MUSIC folder.
SAFELY disconnect the device from computer.
Remove your files from your media player using the computer, and then replace them. If you still receive the same message, remove your files again from the player and format it. If you still have problems, you can upgrade the firmware of this product.
There are sub-folders in mp3 players such as music,pics,or something like that when you download them. See if they are deleted. Kinda like computers when you have different folders you put them in. if that is not it email me back and I will look more in to it..