Generally, the keypad does not need to be changed. Usually, one of the flex connectors in the flip (screen/camera) portion of the phone is loose, dirty and/or corroded (maybe from water, sweat, wear, trauma, etc). This is relatively easily fixed by a semi tech savy consumer. You will need a size T5 star driver (and possibly a T6) and a small screw driver, along with some rubbing (isopropyl) alcohol and some Q-tips.
When you have the top case dissassembled, the connector with the black patch on the top is likely loose. Clean the connections thoroughly with alcohol and a Q-Tip and reassemble. If it doesn't work, or only works partially, another cleaning may help (I had to go in twice).
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this is true, the flex cable for your keypad may be getting messed up, fortunately flex cables are often very cheap if you look int the right places, you will also need the cellphone screwdriver kit they have the special t3, t5, and t6 screwdrivers needed to disassemble the phone
your phone problem is the keypad flex of your phone'
you can fix it by replacing the keypad flex'
motorola dealer has the keypad flex'
ask for a skilled cellular technician to re-place your keypad fle..
i hope it will helf to your prob...
u must let your cellphone dry up b4 u turn it on,1st thing to do dismantle your cellphone case then u can use a hair blower to dry it up. then try to turn it on. if its not working maybe your cellphone suffers a shortcercuit