Question about Lexmark X422 All-In-One Laser Printer

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Lexmark X422MFP Error 944

I Have a problem with a Lexmark X422 MFP, Has Error 944 and wont reset.

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  • Anonymous Nov 26, 2008

    como soluciono el error 944

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Removed CCD ribbon cable, cleaned edge connector and re-connected. Working well so far.

Posted on Jun 25, 2008

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Error 944

Posted on Aug 22, 2011

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If the Lexmark X422 Printer gets an error code 944, it means that the mirrors need to be cleaned.


First, turn off the printer.


Then, unplug the printer from the power outlet.


Now, remove the document tray from the back of the scanner bed by gently pushing in the two plastic sides of the document tray inwards towards each other.


Now loosen the front panel by using a very small flat head screw driver to move the clips in the clip holes under the front panel. This will allow you to lift up the front of the front control panel.


Then, open the document feeder by pressing the gray button. Then, look for the arrows inside the document feeder which indicate where to use a screw driver to push the plastic clips in to remove the side covers of the document panel.


Then, remove the two Phillips head screws from each side of the document feeder.


Now, you should be able to pull the front control panel forward slightly so you can lift it up slightly....exposing the three plastic clips that hold the back of the front control panel to the scanner bed.


Push in the three clips to release the back of the control panel from the scanner bed. Now, the front and back of the control panel should be released.


Now, there are three medium sized Phillips screws that are securing the back side of the scanner bed. The screws are in three deep dark holes (in the plastic frame of the scanner bed) that are on the top of the back of the scanner bed, where the document tray was attached.


Now, remove the three Phillips screws with a medium sized Phillips screw driver. You need to stand above the scanner on the and have a head lamp so you can see the screws in the dark holes so you don't strip the screw heads. Unscrew the three screws and leave them in their holes.


Now, you should be able to carefully lift up the scanner glass bed with plastic frame and document feeder and rest it against the wall.


Now, remove the two black screws from the top of the black plastic mirror container. Lift the front of the black plastic mirror container (it should easily pivot up because it is made to slide on the silver metal scanner rod and move) and disconnect the white connector that powers the scanner lamps.


Now, gently lower the mirror assembly container and remove the black plastic lid from the mirror container, exposing the mirror and top glass slide. Clean the mirror and glass slide with lens cleaner (lens cleaner for camera lenses or for eye glasses will work) on a soft lint free cotton cloth...like a clean cotton t-shirt. Do not use Isopropyl Alcohol because it will leave a blurry film on the mirror and lenses.


Now, gently raise the mirror container again and clean the bottom glass lens as well, in the same manner.


Now, reattach the white power connector for the scanner lamps.


Now, make sure the white scanner lamp wires are fed into the mirror container properly so they are not being pinched by the cover and so they are not blocking the mirror.


Screw the two black screws back into the mirror assembly cover to secure the mirror container. Lower the mirror container assembly.


You can also clean the underside of the glass scanner bed at this time.


Then, reassemble everything by doing everything above in reverse.


Plug in the scanner power plug back into the wall outlet.


Turn the power switch on the scanner and let it boot up.


You may need to restart your computer to correct the communications link from the PC to the printer after performing the printer mirror maintenance.

Posted on Jan 07, 2013

  • Scottie Jan 07, 2013

    If the Lexmark X422 Printer gets an error code 944, it means
    that the mirrors need to be cleaned.





    First, turn off the printer.





    Then, unplug the printer from the power outlet.





    Now, remove the document tray from the back of the scanner
    bed by gently pushing in the two plastic sides of the document tray inwards towards each other.





    Now loosen the front panel by using a very small flat head
    screw driver to move the clips in the clip holes under the front
    panel. This will allow you to lift up
    the front of the front control panel.





    Then, open the document feeder by pressing the gray
    button. Then, look for the arrows inside
    the document feeder which indicate where to use a screw driver to push the
    plastic clips in to remove the side covers of the document panel.





    Then, remove the two Phillips head screws from each side of
    the document feeder.





    Now, you should be able to pull the front control panel
    forward slightly so you can lift it up slightly....exposing the three plastic
    clips that hold the back of the front control panel to the scanner bed.





    Push in the three clips to release the back of the control
    panel from the scanner bed. Now, the
    front and back of the control panel should be released.





    Now, there are three medium sized Phillips screws that are
    securing the back side of the scanner bed.
    The screws are in three deep dark holes (in the plastic frame of the scanner
    bed) that are on the top of the back of the scanner bed, where the document
    tray was attached.





    Now, remove the three Phillips screws with a medium sized Phillips screw driver. You need to
    stand above the scanner on the and have a head lamp so you can
    see the screws in the dark holes so you don't strip the screw heads. Unscrew the three screws and leave them in
    their holes.





    Now, you should be able to carefully lift up the scanner
    glass bed with plastic frame and document feeder and rest it against the wall.





    Now, remove the two black screws from the top of the black
    plastic mirror container. Lift the front
    of the black plastic mirror container (it should easily pivot up because it is
    made to slide on the silver metal scanner rod and move) and disconnect the white
    connector that powers the scanner lamps.





    Now, gently lower the mirror assembly container and remove the black
    plastic lid from the mirror container, exposing the mirror and top glass
    slide. Clean the mirror and glass slide
    with lens cleaner (lens cleaner for camera lenses or for eye glasses will work)
    on a soft lint free cotton cloth...like a clean cotton t-shirt. Do not use Isopropyl Alcohol because it will
    leave a blurry film on the mirror and lenses.





    Now, gently raise the mirror container again and clean the
    bottom glass lens as well, in the same manner.





    Now, reattach the white power connector for the scanner
    lamps.





    Now, make sure the white scanner lamp wires are fed into the
    mirror container properly so they are not being pinched by the cover and so
    they are not blocking the mirror.





    Screw the two black screws back into the mirror assembly cover to
    secure the mirror container. Lower the
    mirror container assembly.





    You can also clean the underside of the glass scanner bed at
    this time.





    Then, reassemble everything by doing everything above in
    reverse.


    Plug in the scanner power plug back into the wall outlet.


    Turn the power switch on the scanner and let it boot up.


    You
    may need to restart your computer to correct the communications link
    from the PC to the printer after performing the printer mirror
    maintenance.

    If the Lexmark X422 Printer gets an error code 944, it means that the mirrors need to be cleaned.


    First, turn off the printer.


    Then, unplug the printer from the power outlet.


    Now, remove the document tray from the back of the scanner bed by gently pushing in the two plastic sides of the document tray inwards towards each other.


    Now loosen the front panel by using a very small flat head screw driver to move the clips in the clip holes under the front panel. This will allow you to lift up the front of the front control panel.


    Then, open the document feeder by pressing the gray button. Then, look for the arrows inside the document feeder which indicate where to use a screw driver to push the plastic clips in to remove the side covers of the document panel.


    Then, remove the two Phillips head screws from each side of the document feeder.


    Now, you should be able to pull the front control panel forward slightly so you can lift it up slightly....exposing the three plastic clips that hold the back of the front control panel to the scanner bed.


    Push in the three clips to release the back of the control panel from the scanner bed. Now, the front and back of the control panel should be released.


    Now, there are three medium sized Phillips screws that are securing the back side of the scanner bed. The screws are in three deep dark holes (in the plastic frame of the scanner bed) that are on the top of the back of the scanner bed, where the document tray was attached.


    Now, remove the three Phillips screws with a medium sized Phillips screw driver. You need to stand above the scanner on the and have a head lamp so you can see the screws in the dark holes so you don't strip the screw heads. Unscrew the three screws and leave them in their holes.


    Now, you should be able to carefully lift up the scanner glass bed with plastic frame and document feeder and rest it against the wall.


    Now, remove the two black screws from the top of the black plastic mirror container. Lift the front of the black plastic mirror container (it should easily pivot up because it is made to slide on the silver metal scanner rod and move) and disconnect the white connector that powers the scanner lamps.


    Now, gently lower the mirror assembly container and remove the black plastic lid from the mirror container, exposing the mirror and top glass slide. Clean the mirror and glass slide with lens cleaner (lens cleaner for camera lenses or for eye glasses will work) on a soft lint free cotton cloth...like a clean cotton t-shirt. Do not use Isopropyl Alcohol because it will leave a blurry film on the mirror and lenses.


    Now, gently raise the mirror container again and clean the bottom glass lens as well, in the same manner.


    Now, reattach the white power connector for the scanner lamps.


    Now, make sure the white scanner lamp wires are fed into the mirror container properly so they are not being pinched by the cover and so they are not blocking the mirror.


    Screw the two black screws back into the mirror assembly cover to secure the mirror container. Lower the mirror container assembly.


    You can also clean the underside of the glass scanner bed at this time.


    Then, reassemble everything by doing everything above in reverse.


    Plug in the scanner power plug back into the wall outlet.


    Turn the power switch on the scanner and let it boot up.


    You may need to restart your computer to correct the communications link from the PC to the printer after performing the printer mirror maintenance.

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