The palm does not respond when attempt to tap something with the stylus. I am only able to use the navigator keys, which do not allow me to get to the home page. I performed a soft reset, but this did not help. I do not want to perform a hard reset, because I haven't yet backed up all my data. Please help!
You need to take the Palm z22 apart. Use your finger nail to pry off the small cover that surrounds the UBS connecter. Then unscrew the two screws you see. Now Stick your finernail into the middle side of the Palm. Where the white tope meets the black back cover. Use a very small screwdriver to go into the space you made with your fingernail, and pop the plastic holders. You can see where the clips are by looking at the side.Careful not to break anything.
Now your palm is open. The touch screen connector needs to be removed and put back in. Remove the plastic retainer, pull out the mulit cord ribbon, put it back in, put back the retainer.
Next move the black plastic foam that is on top of the retainer clip. I think when you close the case it squeezes the retainer in a bad way.
Put everything back together. If your scrared to try it send me your palm with some stamps for return postage and I will try it for you.
If you are trying to get the screws out - they are very small - a really tiny flathead jeweler's screwdriver can work (these are cheap) - you brace against the side of the palm, exert force downward, and start to turn. As soon as you get it going, it will be good. I did this.
I took the Palm apart three times before I got your instructions correct. That was my problem not the instructions problems. Once I did it correctly it worked. I an extremely pleased. I have my palm back and if it happens again I know how to fix it. Thanks to all of you and to FixYa.
For anyone having trouble unscrewing the screws...I had to get creative and used the tip of a knife since the eyeglass screwdriver didn't work. I also used the tip of a tweezers at some point. The solution works great though. My Palm has worked perfectly ever since I fixed it about a month ago.
This method worked! - even though I wound up with a leftover nut that fell out from somewhere. (I am a complete novice at this kind of thing.) It could have been clearer what the plastic retainer was - and which thingy was the multilit cord ribbon. I think the retainer was the gray plastic partial cover of the circuit board - it lifts from the left hand side, and only the smaller of the 2 ribbons seemed to unplug. At any rate, it worked, which is totally amazing! Thanks!
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Usually a sign of you needing to recalibrate the stylus.
Prefs - touchscreen. You may have to do it a few times.
If you have a screensaver cover - take it off and try it. Some are thicker than others. Also if it is new and did this then it might be too big or not in the right place. You can also get gunk under the edges of buttons and cause this.
If that gets it working then you may need to redo it more often. Mine is very random and goes 2 weeks to a year or more before it acts up.
If it doesn;t fix it your digitzier hardware may be failing or failed and needs to be replaced. You can do this under warrenty if you have any or aftermarket replacemnt parts and service.
Hi, Try doing a hard reset to see if this will correct the problem.
Hold down the power button and at the same time use the tip of your stylus or any other non sharp item and press the inside the reset hole on the back of your palm. When you see the Palm power logo appear you can let go of the power button and also the one on the back of you unit. It will display a message asking if you want to do a hard reset and that it will erase all your data. select yes by hitting the up part of your 5 way button on the bottom of your unit. This is the one you use to navigate around your palm screen. After it resets you wil then be prompted to reset the screen by tapping the targets. If it works great. If not then you have something wrong that needs to be looked at. Before you send it in go to: www.palm.com. Select pda and then your model. From there go to the support screen and do a live chat. This is free and they may be able to live you some help. Best wishes.
Does the calibrator keep looping or not seem to work?
If you can access the calibrator, but it loops through the target
sequence (repeatedly asking you to tap the targets), there may be a
physical problem that's causing your touchscreen to be confused:
Do you use an adhesive screen protector? A screen protector which
is trapped under the screen edge may interfere with touchscreen
calibration. Occasionally, just having the screen protector on the
screen can cause the issue. Try removing the screen protector.
You may have debris trapped under the edge of the screen. Use
the corner of a piece of thin, stiff paper (copier paper works well) to
very gently slide all around the edge of the screen. Don't let the
corner of the paper travel more than an eighth of an inch under the
screen edge frame. By doing this, you may be able to dislodge small
particles of debris trapped under the frame.
A heavy impact or scrape to the touchscreen can cause permanent damage. If your touchscreen is damaged, you may need a repair
My touchscreen was acting batty, not responding where I was touching. The solution for me was to: 1. remove my screen protector 2. Take a piece of paper, fold it in half, and scoop under the lip the case where it holds the touchscreen in to fish out debris that were distorting how the digitizer recorded.
Well watch this video and after you follow the directions get the screen and find the glass like cover and remove it from the screen bend it in a very lightly way, then put it back on and put the PDA back together and BAM.
You may have dust accumulation around the edges of your touchscreen, between the screen and the case.
Try using a can of compressed air. Gently press down on the edges of the touchscreen to expose the gap between the screen and the case, and shoot the air in there. This worked for me when my Treo 600 touchscreen stopped responding.