Question about Epson Stylus Photo R1800 InkJet Printer

3 Answers

R1800 and Leopard

My R1800, which worked wonderfully well with my PC, is totally incompatible with my new iMac. I was assured that Mac and Epson work beautifully together, but these two don't and according to all the blogs, etc. MANY people are having this problem. The printer options do not show up, and the prints are atrocious...pale and magenta or dark and muddy. I have tried Epson color, Photoshop color, no color, all the options I could find. Why won't the options show up and why are the prints so awful??? I am VERY disappointed. I have 2 Epson printers and the options don't show up on the C120, either.  Heeeelp, please... Karen

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  • zyphon Jun 27, 2008

    Basti, thanks for your help. I had already done everything you suggested, including deleting  the gutenprint drivers for the intel based iMac, etc. and downloading the new Leopard drivers, but they do not help. I have heard this from many other R1800 owners on blogs. We have all tried everything known to man, and the problem still exists. Apple says maybe the new Snow Leopard will help, but that is a year and a half away and Epson doesn't even sell the R1800 anymore, so they don't really care, I guess. At least I know that I have tried everything you suggested, and apparently we R1800 owners will have to turn to our PCs for printmaking. Sad. Thanks for trying...


    Karen

  • valien Jul 01, 2008

    hi there, 


    i am having exactly the same problem with the epson r1900 i bought today... i cannot get to any of the printer options... and downloaded and installed the driver from the epson website... the version showing is 6.20 (epson website version) 


    the only utility / option i am getting vie the print queue is the page that lets me realign the nozzles or perform head cleaning... 


    would appreciate any help you can provide... my email is valien@hotmail.com

  • legacylady Nov 10, 2008

    Same problem - spent hours on the phone with tech support and apparently it doesn't work with the Leopard OS - sad.

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Hi Karen-

Which mac are you using the intel based or intel core 2 duo or powerpc macs? you can check that when you click on the apple icon and then about this mac. did you download the updated driver on Epson's website? pls respond right away so that i can help you on this. Chances are the driver didnt load properly, mac computer is using the generic or resident drivers installed on your computer, that is a guten print driver. Thanks and sorry it took me awhile to respond.

Posted on Jun 26, 2008

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Jun 26, 2008

    Macintosh OS X 10.5 drivers for your product are available for download from the Epson support site.

    1. Go to the Epson support website (www.epson.com/support).

    2. Select your product model and download the driver for OS X 10.5 Leopard operating system.

    Note: Be sure to select the appropriate driver compatible with your system: PowerPC or Intel Intel based.

    3. Double-click the downloaded file and follow the on-screen instructions.


    If your output is faint or if the driver settings and/or features are missing, your system may have automatically added the printer using the Gutenprint driver. Many Epson drivers are provided with Leopard but the driver for your printer needs to be downloaded from the Epson website.


    Determine Which Driver is Currently Being Used

    1. Click on the Apple icon in the upper left corner of the Finder and open System Preferences.

    2. In the System Preferences window, click on Print & Fax.

    3. In the list of printers on the left side of the Print & Fax window, click once on your Epson printer to select it.

    4. Check the name of the driver being used; it is displayed in the center of the Print & Fax window next to “Kind”.

    5. If the driver name displayed next to “Kind” is Gutenprint, the incorrect driver is being used. Follow the steps in the next section to select the correct driver.


    Selecting the Correct Driver

    1. Turn off the printer.

    2. Delete the print queue and remove the printer from Print & Fax by clicking on the minus (-) button under the list of printers. Click OK to confirm the removal.

    3. Go to the Epson support website (www.epson.com/support).

    4. Select your product model and download the driver for OS X 10.5 Leopard operating system.

    5. Double-click the downloaded file and follow the on-screen instructions to install the printer driver.

    6. Click on the Apple icon in the upper left corner of the Finder and open System Preferences.

    7. In the System Preferences window, click on Print & Fax.

    8. Turn on the printer. The system should add the printer automatically.






  • Edgar Allan Pagayona
    Edgar Allan Pagayona Jun 27, 2008

    actually there is one more thing that i want you to try, if you dont mind may i have your email address?

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  • 2 Answers

I am not having this problem at all and i am using an intel mac, 2.16ghz running Leopard as well.
no problems related to what people are describing. what's my secret?
there's a special patch on the epson page that needs to ALSO be installed, AFTER the main driver is installed. have you tried that???????????

Posted on Nov 15, 2008

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Did everything Basti recommended and spent hours with Epson technical support and it still doesn't work - don't think I will be replacing my R1800 with an Epson...

Posted on Nov 10, 2008

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1 Answer

I have upgrades to Snow Leopard on my iMac and cannot access the printer commands to cheque the printer heads, and ink levels.


You can find useful information on site? http://www.epson.com/cgi-bin/Store/support/SupportSnowLeopard.jsp Mac OS X Snow Leopard Support Contact Support rightmenudottedline.gif snow_leopard_logo_sm2.jpg Welcome to Mac OS X Snow Leopard v10.6 support for Epson products. Here you can find out how to get drivers and other Epson software for your Epson product that work with Mac OS X Snow Leopard v10.6.
Check your Epson product CD to see if it already contains Macintosh OS X 10.6 drivers. If the CD indicates support for Macintosh OS X 10.6, follow the instructions that came with your Epson product to install your drivers and other software.
If your Epson CD does not indicate support for OS X 10.6, DO NOT INSERT YOUR EPSON PRODUCT SOFTWARE CD IN YOUR SNOW LEOPARD COMPUTER. Follow the step-by-step instructions below to obtain the latest software and utilities for your Epson product as they may be needed for this new operating system.
Good Luck.

Nov 03, 2009 | Epson Stylus Color 777 InkJet Printer

1 Answer

Priner OK with PC but will not print from Photoshop used on iMac


that is a common problem with the new leopard software by now I think they have fix that so try to download the latest drivers if not check your printer settings

Sep 08, 2009 | Epson Stylus Photo R1800 InkJet Printer

1 Answer

R1800 issues continue


Hi-

Are you on a MAC? which version leopard? intel or Powerpc mac? whats the processor speed as well?


Aug 27, 2008 | Epson Stylus Photo R1800 InkJet Printer

1 Answer

Mac OS 10.5 Leopard


First, install "epson easyprint" from the epson website. Its found under drivers and support for your unit.

Then click ok on that error message about "driver dealing with..."
After you click ok on the message, you will get another window where you will find a "manual print" button. Click on this manual print button and this will take you to the next window where you have to select "A4 as the paper size" and "CD/DVD as the paper type and paper path" . After this, click print... it should start to print! This is just a workaround until epson gets a patch for leopard for print cd........hopefully


Jul 27, 2008 | Epson Stylus Photo R1800 InkJet Printer

1 Answer

Cannot print from my Intel based MAcBook Pro on my Epson Stylus Photo R1800


mac book pro has a usb cable right? you can actually use it to connect to the r2400 and then dont use a guten driver use the downloadable driver for r2400 for leopard instead

Macintosh OS X 10.5 drivers for your product are available for download from the Epson support site.

1. Go to the Epson support website (www.epson.com/support).

2. Select your product model and download the driver for OS X 10.5 Leopard operating system.

Note: Be sure to select the appropriate driver compatible with your system: PowerPC or Intel Intel based.

May 15, 2008 | Epson Stylus Photo R1800 InkJet Printer

2 Answers

New Intel MacPro + Epson SP R1800 printer + OSX 10.5.2 = Nightmare.


I managed to solve this problem by, probably, doing what I should've done in the first place: Deleting the printer from the print queue and starting again from scratch. 
I read the following instructions from a message from Epson and it pointed me in the right direction. It sounds obvious now, but when you think you've tried everything and you've started to pull your hair out, you can overlook what is staring you in the face.


Message from Epson:
If your output is faint or if the driver settings and/or features are
missing, your system may have automatically added the printer using the
Gutenprint driver. Many Epson drivers are provided with Leopard but the
driver for your printer needs to be downloaded from the Epson website.

Determine Which Driver is Currently Being Used
1. Click on the Apple icon in the upper left corner of the Finder and open
System Preferences.
2. In the System Preferences window, click on Print & Fax.
3. In the list of printers on the left side of the Print & Fax window,
click once on your Epson printer to select it.
4. Check the name of the driver being used; it is displayed in the center
of the Print & Fax window next to “Kind”.
5. If the driver name displayed next to “Kind” is Gutenprint, the incorrect
driver is being used. Follow the steps in the next section to select the
correct driver.

Selecting the Correct Driver
1. Turn off the printer.
2. Delete the print queue and remove the printer from Print & Fax by
clicking on the minus button under the list of printers. Click OK to
confirm the removal.
3. Go to the Epson support website (www.epson.com/support).
4. Select your product model and download the driver for OS X 10.5 Leopard
operating system.
5. Double-click the downloaded file and follow the on-screen instructions
to install the printer driver.
6. Click on the Apple icon in the upper left corner of the Finder and open
System Preferences. 


The message ended there. 
If anyone out there is having a similar problem to me, then I hope this thread helps. 
All the best. logan

Mar 02, 2008 | Epson Stylus Photo R1800 InkJet Printer

1 Answer

Epson Stylus r1800 not working on I mac


I have posted the solution on the problem page. This does work but I don't know if anyone will see it!!

Feb 29, 2008 | Epson Stylus Photo R1800 InkJet Printer

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