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There is a heater built into the ice maker bottom to help release ice cubes from the machine. Under normal conditions the heater only come on when the ice maker starts to run and then jambs against the frozen cubes. When it stalls and jambs against the frozen ice cubes, the heater comes on to melt the cubes enough. I think you have a defective ice maker and the heater is coming on to much or at the wrong time, Since your temps go back to normal with the ice maker turned off, I am almost sure thats your problem.
Does the icemaker bucket has ice cubes. If yes then your problem is in the dispensor. If no ice cubes on the icemaker bucket then your problem is with the ice maker unit.
Let say Ice cubes on the ice maker bucket and dispensor makes noise when pressing for ice cubes. Then either your ice dispensor flapper is frozen or may be ice cubes in bucket may have defrost and frozen again sticking together.
If ice is frozen in the cube trays and does not come out, this can be caused by an open tray heater element or a cam mechanism that is not working and not turning on the heat element. Replacement of parts is in order. But lots of places ripp you for parts so when you figure in the cost of the part and shipping it is often best to just go out and get a new ice maker for about 40 bucks on ebay.
Those ice makers get stuck from frozen ice portions. Try feeling around to see if anything in the icemaker is frozen up or any foreign object. Please do this with fridge unplugged. If you can't find any frozen or other obstruction then use the hair dryer to defrost the ice maker. This is only a guess from past experiences. My kids once put pop cicle sticks in the ice maker wanting to make ice cube on a stick. Goodluck Google burdfrenzy
Sounds like a water valve problem. The hollow ice cubes are the giveaway. This means not enough water. only things it can be is the ice maker is not turning on the water valve long enough or the water valve is restricted or the water valve has been leaking and has frozen the fill tube. and is only leting out a small amount of water in this case as well you will still need a new water valve.
start with water valve and if that does not solve the problem you will need to replace the ice maker.
Most ice makers have an adjustment screw to control the cube size. Its usually hidden behind a plastic panel on the front of the ice maker. A quarter turn either way and some trial and error testing should get you pointed in the right direction to your ideal ice cube.
Ice makers use a small heating element to release the ice from the mold tray..sounds like that isn't working and everything else is. Check to make sure all electrical connectors coming from the ice maker are properly seated into their mating connectors. If that doesn't solve your problem, you may be better serevd by just replacing the entire icemaker assembly.. Hope that helps...