Question about Sony Playstation 3 (PS3) Console

3 Answers

Playstation 3 distorted picture when turned on

I called playstation service but they were no help...when i turn it on the picture comes up distorted and faded anybody have the same problem or know whats going on?

Posted by on

  • 1 more comment 
  • young187 Jun 27, 2008

    Its hooked up to the tv directly... i know it isn't the tv because i tried it on my other flat screen and it was the same result.

  • kan-1967 Jul 19, 2008

    Played fine. Went back couple hours later and screen comes up distorted and fuzzy.

  • kevmacr1 Aug 16, 2008

    I'm having the same issue. The solution suggested in this thread is for DVD playback, but I see a distorted screen as soon as I turn on the PS3 -- wven when there is no CD or DVD in it.

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the same problem (see above) and was able to fix it. The solution my be an S-video plug. I went to Wal-Mart and picked up a universal component S-A/V cable ("universal" in that you can use it for PS2, PS3, XBOX 360, Elite & Wii consoles).

At first, I used only the audio and video plugs and the picture still appeared distorted. Then I plugged the S-cable in (to the TV) and the picture displayed crystal clear!

Keep in mind, I never had to use an S-cable with my PS3 before. It worked fine without it from day one. I also can't blame the firmware update because I did the firware update AFTER I noticed the distorted picture. Previous to that, I had done every other firmware update with no problems. I know it's not the TV because I tried on four different televions and the result was the same -- so I'm left scratching my head, but at least the picture is clear.

For those wondering, the cables I bought were Phillips S-AV cable. It comes in a white box and is 8 feet long. The price was about $20. Sony offeres component A/V cables for more than double the cost, but chances are, those cables would have been useless to me since they did not include an S-video plug.

Posted on Aug 16, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have a similar problem. When I start my system it looks and sounds fine, but after about 5 min, BTW I have not put in a game yet, the screen goes super fuzzy and is all discolored. Its not my TV, and not the HDMI cable. Any Solutions besides sending it to Sony?

Posted on Jul 15, 2010

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 282 Answers

If the DVD or Blu-ray Disc (BD) cannot be played, or the picture is distorted:

  • When outputting DVD content or PLAYSTATION®3 system format software in SD resolution, only discs recorded in the NTSC standard can be played.
  • If the PLAYSTATION®3 is connected to a VCR or a combination TV/VCR unit, copy protection encoding on some DVDs and BDs may cause image distortion, or may cause the image to become lighter or darker. In such cases, connect the system to the TV directly.
  • If the DVD or BD does not match the region code set in the PLAYSTATION®3, it cannot be played.
  • Some DVDs are preset with parental control restrictions. Enter the password that was set in "Security Settings" to temporarily increase the viewer age restriction level.
  • Some BDs are preset with parental control restrictions. Enter the password that was set in "Security Settings" to change the parental control level.
  • The BD may be disc-locked. Enter the password that was set when the disc was created.

source:http://www.us.playstation.com/Support/PS3/Troubleshooting/s_ps3_hs_dt.html

Posted on Jun 24, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Ps3 turns on but not picture and won't reset. I


If the red light is lit, you'll have to call PlayStation. Otherwise check your cables. Make sure everything is securely fastened. Then try replacing the cables.

Jul 07, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 wont turn on turn power on but machine wont come on any ideas ??


This could be any of a number of problems try these solutions one of which may work. If they all fail to work you can contact sony directly at:

http://www.uk.playstation.com/help-support/PS3
or
http://www.us.playstation.com/support/PS3
  • Remove any obstructions from the vents.
  • Allow at least 4 inches of clearance on all sides for the PLAYSTATION 3.
  • Remove the PLAYSTATION 3 from any cabinets so it is out in the open.
  • Shut the PLAYSTATION 3 down completely and let it cool down to room temperature, then try running it again.
  • If the fan cannot be heard before the system shut down, the PLAYSTATION 3 may need to be sent in for service.
  • If there is no airflow from any of the vents, the system may need to be sent in for service
Hope this helps. Be sure to rate.

Jun 26, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

When i turn the playstation 3 on its lights up but i dont get the menu or a picture so i cant play


This could be any of a number of problems try these solutions one of which may work. If they all fail to work you can contact sony directly at:

http://www.uk.playstation.com/Support/PS3
or
http://www.us.playstation.com/help-support/PS3
  • Remove any obstructions from the vents.
  • Allow at least 4 inches of clearance on all sides for the PLAYSTATION 3.
  • Remove the PLAYSTATION 3 from any cabinets so it is out in the open.
  • Shut the PLAYSTATION 3 down completely and let it cool down to room temperature, then try running it again.
  • If the fan cannot be heard before the system shut down, the PLAYSTATION 3 may need to be sent in for service.
  • If there is no airflow from any of the vents, the system may need to be sent in for service
Hope this helps.

Jun 23, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps 3 cant show dvd's


If the DVD or Blu-ray Disc™ (BD) cannot be played, or the picture is distorted: Back to top
  • When outputting DVD content or PLAYSTATION®3 system format software in SD resolution, only discs recorded in the NTSC standard can be played.
  • If the PLAYSTATION®3 is connected to a VCR or a combination TV/VCR unit, copy protection encoding on some DVDs and BDs may cause image distortion, or may cause the image to become lighter or darker. In such cases, connect the system to the TV directly.
  • If the DVD or BD does not match the region code set in the PLAYSTATION®3, it cannot be played.
  • Some DVDs are preset with parental control restrictions. Enter the password that was set in "Security Settings" to temporarily increase the viewer age restriction level.
  • Some BDs are preset with parental control restrictions. Enter the password that was set in "Security Settings" to change the parental control level.
  • The BD may be disc-locked. Enter the password that was set when the disc was created.
if that does not work then call Sony at
1-800-345-7669 (SONY)
Mon - Sat 6:00AM - 8:00PM PST
Sun 7:00AM - 6:30PM PST

Good Luck,
-Rel

Apr 19, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 not working


  • Check that the input mode of the TV is appropriate for the connector in use on the PLAYSTATION®3 computer entertainment system.
  • There may be a problem with the cable in use. Try using another cable that is compatible with the PLAYSTATION®3.
  • If the video output settings on the PLAYSTATION®3 do not match those of the cable or TV in use, there may be no picture. If the screen goes blank, turn off the system.
  • Then, with only the PLAYSTATION®3 and the TV connected, touch the system's power button for more than 5 seconds to turn the system back on. The video output settings will automatically be reset to the standard resolution.
if that does not work then call Sony at
1-800-345-7669 (SONY)
Mon - Sat 6:00AM - 8:00PM PST
Sun 7:00AM - 6:30PM PST

Apr 17, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 and & DVD's


If there is no picture on the TV screen: Back to top
  • Check that the input mode of the TV is appropriate for the connector in use on the PLAYSTATION®3 computer entertainment system.
  • There may be a problem with the cable in use. Try using another cable that is compatible with the PLAYSTATION®3.
  • If the video output settings on the PLAYSTATION®3 do not match those of the cable or TV in use, there may be no picture. If the screen goes blank, turn off the system.
  • Then, with only the PLAYSTATION®3 and the TV connected, touch the system's power button for more than 5 seconds to turn the system back on. The video output settings will automatically be reset to the standard resolution.
If the DVD or Blu-ray Disc™ (BD) cannot be played, or the picture is distorted: Back to top
  • When outputting DVD content or PLAYSTATION®3 system format software in SD resolution, only discs recorded in the NTSC standard can be played.
  • If the PLAYSTATION®3 is connected to a VCR or a combination TV/VCR unit, copy protection encoding on some DVDs and BDs may cause image distortion, or may cause the image to become lighter or darker. In such cases, connect the system to the TV directly.
  • If the DVD or BD does not match the region code set in the PLAYSTATION®3, it cannot be played.
  • Some DVDs are preset with parental control restrictions. Enter the password that was set in "Security Settings" to temporarily increase the viewer age restriction level.
  • Some BDs are preset with parental control restrictions. Enter the password that was set in "Security Settings" to change the parental control level.
  • The BD may be disc-locked. Enter the password that was set when the disc was created.

Apr 16, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 DVD'S playing


If there is no picture on the TV screen: Back to top
  • Check that the input mode of the TV is appropriate for the connector in use on the PLAYSTATION®3 computer entertainment system.
  • There may be a problem with the cable in use. Try using another cable that is compatible with the PLAYSTATION®3.
  • If the video output settings on the PLAYSTATION®3 do not match those of the cable or TV in use, there may be no picture. If the screen goes blank, turn off the system.
  • Then, with only the PLAYSTATION®3 and the TV connected, touch the system's power button for more than 5 seconds to turn the system back on. The video output settings will automatically be reset to the standard resolution.
If the DVD or Blu-ray Disc™ (BD) cannot be played, or the picture is distorted: Back to top
  • When outputting DVD content or PLAYSTATION®3 system format software in SD resolution, only discs recorded in the NTSC standard can be played.
  • If the PLAYSTATION®3 is connected to a VCR or a combination TV/VCR unit, copy protection encoding on some DVDs and BDs may cause image distortion, or may cause the image to become lighter or darker. In such cases, connect the system to the TV directly.
  • If the DVD or BD does not match the region code set in the PLAYSTATION®3, it cannot be played.
  • Some DVDs are preset with parental control restrictions. Enter the password that was set in "Security Settings" to temporarily increase the viewer age restriction level.
  • Some BDs are preset with parental control restrictions. Enter the password that was set in "Security Settings" to change the parental control level.
  • The BD may be disc-locked. Enter the password that was set when the disc was created.

Apr 16, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Wont paly dvd's


If there is no picture on the TV screen: Back to top
  • Check that the input mode of the TV is appropriate for the connector in use on the PLAYSTATION®3 computer entertainment system.
  • There may be a problem with the cable in use. Try using another cable that is compatible with the PLAYSTATION®3.
  • If the video output settings on the PLAYSTATION®3 do not match those of the cable or TV in use, there may be no picture. If the screen goes blank, turn off the system.
  • Then, with only the PLAYSTATION®3 and the TV connected, touch the system's power button for more than 5 seconds to turn the system back on. The video output settings will automatically be reset to the standard resolution.
If the DVD or Blu-ray Disc™ (BD) cannot be played, or the picture is distorted: Back to top
  • When outputting DVD content or PLAYSTATION®3 system format software in SD resolution, only discs recorded in the NTSC standard can be played.
  • If the PLAYSTATION®3 is connected to a VCR or a combination TV/VCR unit, copy protection encoding on some DVDs and BDs may cause image distortion, or may cause the image to become lighter or darker. In such cases, connect the system to the TV directly.
  • If the DVD or BD does not match the region code set in the PLAYSTATION®3, it cannot be played.
  • Some DVDs are preset with parental control restrictions. Enter the password that was set in "Security Settings" to temporarily increase the viewer age restriction level.
  • Some BDs are preset with parental control restrictions. Enter the password that was set in "Security Settings" to change the parental control level.
  • The BD may be disc-locked. Enter the password that was set when the disc was created.

Apr 16, 2008 | Sony Playstation 3 (PS3) Console

4 Answers

PS3 Won't Play Blu-Ray


If there is no picture on the TV screen: Back to top
  • Check that the input mode of the TV is appropriate for the connector in use on the PLAYSTATION®3 computer entertainment system.
  • There may be a problem with the cable in use. Try using another cable that is compatible with the PLAYSTATION®3.
  • If the video output settings on the PLAYSTATION®3 do not match those of the cable or TV in use, there may be no picture. If the screen goes blank, turn off the system.
  • Then, with only the PLAYSTATION®3 and the TV connected, touch the system's power button for more than 5 seconds to turn the system back on. The video output settings will automatically be reset to the standard resolution.
If the DVD or Blu-ray Disc™ (BD) cannot be played, or the picture is distorted: Back to top
  • When outputting DVD content or PLAYSTATION®3 system format software in SD resolution, only discs recorded in the NTSC standard can be played.
  • If the PLAYSTATION®3 is connected to a VCR or a combination TV/VCR unit, copy protection encoding on some DVDs and BDs may cause image distortion, or may cause the image to become lighter or darker. In such cases, connect the system to the TV directly.
  • If the DVD or BD does not match the region code set in the PLAYSTATION®3, it cannot be played.
  • Some DVDs are preset with parental control restrictions. Enter the password that was set in "Security Settings" to temporarily increase the viewer age restriction level.
  • Some BDs are preset with parental control restrictions. Enter the password that was set in "Security Settings" to change the parental control level.
  • The BD may be disc-locked. Enter the password that was set when the disc was created.
if non of that works you need to contact Sony at
1-800-345-7669 (SONY)
Mon - Sat 6:00AM - 8:00PM PST
Sun 7:00AM - 6:30PM PST

Good Luck,
-Rel

Apr 16, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 wont come on!!


Hey, your screen settings may need to be reset. You can reset your playstation 3 screen settings by first turning of the playstation three, then turning it on by hitting the power button on the console and hold it for 5 seconds. You should hear it beep several times and then it should work.

Dec 25, 2007 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

2,980 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles Experts

Iron
Iron

Level 3 Expert

3018 Answers

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Marc
Marc

Level 2 Expert

68 Answers

Are you a Sony Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...