Question about Lucent Merlin Legend MLX-10D Phone

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Lucent MLX-10D - ringer

Someone told me that the office phone type Lucent MLX-10D can have different rings. Do you know how to change the ring sound on this phone? our office no longer has the manual.

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Im trying to set up the extension numbers in my lucent mlx-10dp

Posted on Feb 16, 2009

Here's the website to an online manual

http://support.avaya.com/edoc/docs/terminal/trmdtug1.pdf

Posted on Jul 24, 2008

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We have a Merlin System, the phones are MLX-10D, we have to dial outgoing calls 3-4 times before the call will go through. Now we're receiving complaints that incoming calls are just ringing and we don't...


Sounds like one (or more) of your lines are out in your telephone system. Each time you press a 9 for a line the system simulates a dialtone to see what your dialing next so it can check it against the automatic route selection table. After it checks, it pulls a line out of a pool group to complete the call. At this point its grabbing a line that is not working on the system.The best way to figure out which ones arent working is to check the lines on the main console by pressing each line button and seeing if it produces dialtone. More than likely(but not allways) its going to be a line problem from your dialtone provider.

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My lucent Merlin ETR 18D is not ringing at all on incoming calles. The lights are flashing, but the phone does not ring.


hello,
i want you to go your phone setting, press the menu,scroll to profile, select the profile you are using and personalize it.
however, when personalizing scroll down to ringing type and select the ringing type you want.
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Number of Rings Before Call Goes To Voicemail


From the system programming menu either in the pc programming tool or from the console phone enter into system programming, options,more, group coverage delay. set here from 1 ring to 9. Good luck.

If this was helpful please send me a rating.
Thanks Dan

Jul 29, 2009 | Lucent Legend MLX-28D Corded Phone

1 Answer

How to change extensions


If you can find the box that controls the phones you can unplug the phone there at the box and plug it into a different jack on the same controler box.

Jan 21, 2009 | Lucent Merlin Legend MLX-10D Phone

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I am trying to change my password and greeting on my phone. can you help me with this?


A password needs to be changed in Merlin Mail, but we can't get the original password to work. How do we change this so someone else can use it?

Dec 01, 2008 | Lucent Merlin Legend MLX-10D Phone

1 Answer

VOICEMAIL


This is all programmed in the phone system settings. Your phone can be used on different Avaya phone systems (AT&T, Lucent is Avaya now) and you can also have different voice mail systems. They all program differently.

Sounds like your phone port is not programmed to use voice mail. You can have your phone port programmed to do many different things if nobody answers. Mostly you have the call transfered to another station after so many rings. That other station (extension) could be the operator, a calling group, a voice mail box, etc... Some systems allow you to change the number of rings on a per-phone basis, others only have one no-answer timer for all calls.

You can get all the manuals from www.avaya.com for free but you need to know which system and version you have first. Programming can get very complicated and you may find it easier to hire a local phone installation company that is familiar with your system to do the changes for you.

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Time change


You can try my picture tutorial on how to set the time using the big phone here:
www.merlinpbx.com


6_3_2012_11_44_07_pm.jpg

Dec 06, 2007 | Lucent Merlin Legend MLX-10D Phone

1 Answer

Ringer for Lucent Partner18D


Are you trying to change if it rings or how it sounds when it rings?

The phone you have (Partner 18D) can be used on several different Avaya phone systems that all program differently. To change when it rings, this would need to done in the system programming (not the phone) All the manuals are avaialble on Avaya's web site but you need to know which system you have before you can start searching. www.avaya.com

Nov 26, 2007 | Phones

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