Question about HP LaserJet 2430 Printer

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Problem with my HP laserjet printer

I have a problem with the hp laser jet 2430n printer. It has only been two years now and I have been using the hp laser jet 11A toner and as for today it has a message saying i have to insert black cartridge even though it is already there and then after five minutes than it can print. Please can you explain what is the problem there? I really need help. I don't want to change to change to other brand though. Is there anything I can do

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It seems like the cartridge sensor is loose. Turn off the printer, unplug it and take the toner off. Wait a few minutes (it can be very hot) then try to find the sensor (in the area where the toner goes and see if it is loose (if so, try to adjust it).

Good luck

Posted on Dec 13, 2008


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