Question about Garmin zumo 550 GPS Receiver

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Zumo 550 Shut Downs

When I try to enter an address into my Zumo 550, I get through the province and the city OK. Then it asks for the street number which I enter but as soon as I touch "Done" the unit shuts off. It seems to be doing this with all numerical addresses. The problem occurs either mounted on my motorcycle, mounted in the car or running on its own battery.
I noticed the problem yesterday and again today. I thought a software update might solve the problem so I that but the problem is still there.
The unit is still under warranty.

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  • kurre007 Jun 29, 2008

    i have just the same problem, everything goes well untill i put it the number, and "say" done , the unit shuts down

  • mhonn2002 Jul 01, 2008

    I have the same problem. Enter house number and when I press done the street screen comes on for a very short time and then the unit shuts down. I tried to reload the 2009 maps, I deleted the 2009 folser from my computer and the tried a reload. Still have the same problem.

  • fishman6002 Aug 02, 2008

    exact same issue, still trying to find fix

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3 Answers

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I am having the same problem, I can not figure out how to fix it. I checked the maps and I only have the Maps 2008 checked. If it is off then I can't get any directions. Help please as I really don't want to go through the hassle of sending back to Garmin.

Posted on Aug 02, 2008

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I went to tools (the little wrench), pressed Map and then Map Info, as stated in the other solution. It should 2 maps as I have a card in. I simply removed the checkmark from the one I wasn't using and it resolved the problem. If you use a secondary map on a card, give this a shot.

Posted on Aug 02, 2008

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The problem is with maps overlaying. If you go to the little spanner and then press Map and press Map Info you should only see one Map info. If you have more than one then you need to connect to a computer and go to the Garmin drive. Remove the additional map this will be called suppmap1. Just move it for the time being to you computer just in case you need to put it back.
Another way to check is to press and hold the Volume key on the left whilst powering up. This bring all the info for the unit. Press Next then More on the screen the map name is the 6th one down.
Whatever Garmin tells you to do will not work. I sent mine back and they replaced it within 5 days. Service on that score is excellent.

Posted on Jul 02, 2008

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