Question about Roxio Xingtone Ringtone Maker

5 Answers

"Server unavailable. Try again later."

I have already made and successfully downloaded about 8 different ringtones to my phone with Xingtone, but now, all of a sudden, I am getting, "Server unavailable. Try again later." after I hit the Send button within the Xingtone program itself. I have internet access on my phone, so that's not the problem. What should I do, since this has already worked before, and is now not working all of a sudden?


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  • 14 more comments 
  • healthcarepr Jul 26, 2008

    I've successfully created over 20 ringtones and now have the same problem. I keep getting server unavailable, try again later. It's been 2 days and still the same ****. Xingtone needs to get this fixed or I will never purchase any more of their software. Furthermore, the information on the Xingtone website is outdated and useless. So much for supporting their products. I may demand a refund if this matter isn't resolved to my satisfaction. Get it together people! healthcarepro@tx.rr.com

  • prustygunn Jul 30, 2008

    Same problem - "Server unavailable. Try again later." Hey Xingtone, how long is later? I've been trying for 3 days. I've owned the program for a few years, and have never had ongoing problems like this.

  • lynxycat2k5 Aug 10, 2008

    I successfully created & sent ringtones to my phone as recently as 4 weeks ago. All of a sudden, Server Unavailable. Try again Later. Been trying now for more than a week.

  • Anonymous Aug 15, 2008

    I have the same problem, I use to be able to get my ringtones and now every time I use it is says "server unavailable. Try again later." I e-mailed them weeks ago and still have not had a response back.

  • cryincoyote Aug 17, 2008

    Same problem. Using version 5.0.. Have been trying for 3 days now, and no response to email to support. Seems they have shut down the servers and gone to the house, may be a legal issue. Too many attorneys with nothing better to do.....

  • Anonymous Aug 21, 2008

    Does anyone have any news on this? I've had this software for years, never had a problem with their support before. They used to be very easy to contact, quick response, and problem was resolved. Maybe they got shot down, but that shouldn't prevent the software from working, since it has nothing to do with their servers...WTF?!?!?!? I can't tell you the (possibly) hundreds this software has saved me!

  • Anonymous Sep 17, 2008

    Same issue here. Have been using the program successfully for years. Get the the same "server unavailable" message :::::sigh:::::

  • GuestAgain Sep 17, 2008

    I have downloaded plenty ringtones in the past, but now - Same Problem. So I emailed the company for assistance - No response.

    Anyone listening??

  • Anonymous Sep 29, 2008

    I have had the same result, I have a bad feeling I should have used this more while it was working back in July I barely got my money back for it.. they should at least email us to tell us we are out of luck!

  • pomme-homme Sep 30, 2008

    same thing here

  • animaljenn Oct 15, 2008

    I am so bummed!  

  • Fixm Dec 10, 2008

    I've not used my Xingtone since last year but now that I have a new phone to put tones on, I can. I get the same server message as you all. I contacted the company as well with no response.

  • Anonymous Dec 31, 2008

    I am having the same problem also. It has been about six months since I used the program. I hope someone out there can fin a solution

  • dorf11 Jan 04, 2009

    same problem here

  • Anonymous Jan 11, 2009

    same prob here. was great, now server unvble try again ltr.

  • Anonymous Jan 14, 2009

    "Server unavailable. Try again later." messages. I too have owned a copy of the product for two and a half years, it worked fine for the last two years but about six months ago I started receiving error messages, I have tried many things to no avail. Sent in at least three trouble tickets, never heard a word. Do NOT purchase this product! If I ever get a fix I will share it here...

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I obtained some company info through linkedIN. I tried calling the voice # and it was disconnected. There was also a fax # and I tried that as well. I got an automated message: "press 1 to leave a message, press 2 to send a fax". I left a message simply stating my name and phone number asking to be called back. About 15 mins later I got a call from a guy asking why I called. I said I was trying to get ahold of Xingtone. He said that the number used to be their fax number. It seemed like he was involved with the company but was trying to not say that. I was gonna hang up but then he asked me about the problem, (another thing making me think he was witht the company) so I told him. He said that he knew that they company has been having some problems. He said "give it another month or so and try again". I figure this is more info than we had before, granted it's not hard evidence of anything but better than nothing right?

Posted on Nov 17, 2008

Same problem here been with them 3 years this blows

Posted on Sep 18, 2008

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Having the same problems as you guys.. I've been using Xingtone since 2005. This is horrible :(

Posted on Sep 07, 2008

I have the same problems as everyone else! They used to be great and now they make me so mad. Does anyone know of another way to contact the company?

Posted on Aug 27, 2008

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If the server is shut down, no created ringtone can make its way to your phone.. Sure, the software is still partially functional, but their server is an intrigral part of the program---

Posted on Aug 22, 2008

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