Hello, you may have gotten this resolved already, but if not, here are some simple steps to get this resolved. Follow these simple steps on our website, and you will be good to go!!! For this also, you will want to be at TV1, in the system info screen. Menu twice with TV1 remote. :)
http://www.dishnetwork.com/SupportSection/remote-setup
Becki Barned
DISH Network Customer Service
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