I had the same problem. Dont try and force it. You will break the dasher. Put in just enough ice and salt to stabalize your canister, then add your ingredients and turn on machine. Then finish adding ice and salt around the sides. This will keep the machine moving so the inredients won't freeze so fast.
You probably let the ice cream sit in the canister for too long. "Ice" cream forms on the inside of the canister and the paddle will not turn. Try turning on the machine immediately after you finish putting the ice and salt around the canister.
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Place the mixer bowl in the freezer. The amount of time required depends on the temperature of your freezer, but you should expect to leave it in the freezer for about one day prior to use. To check if the bowl is frozen, shake it gently. If you don't hear any liquid sloshing around inside, it's ready to use.
Place the mixer bowl onto the motor base when you're ready to make ice cream. Insert the mixing paddle into the bowl and place the cover over the bowl.
Turn on the ice cream maker and pour the ice cream mixture into the hole at the center of the appliance until it reaches the fill line. Do not exceed the fill line, as the ice cream will increase in volume as it freezes. Use the low setting if you want a firm ice cream and the High setting if you want a softer consistency. Do not add nuts, candy or chocolate chips at this stage as they can become hung up in the mixing paddle and stop the machine.
Cover the center hole with the cap and allow the ice cream maker to run for 30 to 45 minutes.
Add mix-in ingredients such as nuts and candies two minutes before shutting down the machine.
Turn off and unplug the machine prior to removing the ice cream from the bowl. GE recommends using plastic or rubber utensils to avoid scratching the inside of the mixer bowl.
I have the booklet for this machine.
1) you can use any IC recipe as long as it does not exceed 1 quart. This is for vanilla:
1/2 c sugar
1 1/4 c half&half
1 1/2 c heavy whipping cream
2 eggs 2 tsp vanilla
with mixer beat eggs and sugar until thincl and cream colored. Addthe cream and vanilla mix well.
you want to put the freezer cylinder in a plastic bag (to prevent freezer burn) and then put it in the back of your freezer until completely frozen 6 to 22 hours. You should not be able to hear liquid slosh when you shake it. For making stuff quick they recommend keeping it in the freezer in the bag.
step one: Put maker on flat surface.
two: Put the mixer bowl on the base.
three: Place frozen cylinder into to the mixer bowl (the big one) do this when you are ready to start the IC because the cylinder begins defrosting right away.
four: set the paddle on top of the cylinder, placing the peg on the freezer cylinder inside the peg hole on the paddle
five: Place the cover over the mixer bowl, locking the grooves on the motor base. Plug in, turn on, the bowl and cylinder will begin to turn.
six: Pour the recipe into the feeder hole of the cover then put the lid on.
You will need 20 to 40 minutes or until mixture is frozen. Don't stop the machine until done. If you want hard ice cream spoon the soft serve into an airtight bowl and put it in the freezer till it is like you want it.
I have the same problem, but it seems that it has gotten worse with time. When I first bought this product 6 years ago it worked fine, now the bowl won't freeze entirely and it has been in the freezer for two days (at the lowest freezer setting). I am wondering if the freezer bowl has a life span.
Any water is going to solidify the mixture. Make sure you use heavy whipping cream, and not half-and-half or some other substitute.
As far as the mixture freezing onto freezer bowl - use the supplied spatula to try to scrape it off, but I generally have to count that portion out as lost. Running warm water over it will quickly wash it off.
Yes, they stop working sometimes. Same thing happened to me. The Cuisinart ICE-20 bowl is precisely the same, and works with the Krups 337. You can buy the Cuisinart bowl separately. It costs nearly as much as the whole machine, but what can you do.
Sounds like the belt might be slipping prematurely. I'd try cleaning the belt and all the pulleys with an alcohol based solvent or rubbing alcohol (clear) to remove any excess oils that might cause slippage and see if that helps Is there any type of belt tension adjustment? If so, also try tightening the belt.. If the problem persists, you probably need to replace the belt.
If this helps, after the churning stops, remove the paddles and cover the top with plastic wrap or wax paper and allow the mixture to "firm up" in the ice bucket nother 10-15 mnutes, and then enjoy a great old-fashioned treat!
Hope this is a help, let us know how it goes, and good luck!