Control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select no 4 for australia or hope this helps
you might have to uninstall both the dvd/cd + its drivers then reinstall them actually unplug the cd/dvd from its power cable then restart your computer plug it back in your computer should activate found new hardware or
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
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