Question about RCA Lyra RD2763 MP3 Player

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RCA H125A decrypt error!

When I plug my RCA H125A into the computer it says Decrypt error!. My Pc doesn´t recognize the mp3 player. But when I turn the player on whithout being connected it works fine... Can you please help me??

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  • gfulks330 Jul 26, 2008

    I have the same Decrpyt error message whether the mp3 player is connected to the pc or by itself...

    any solutions?


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  • Master
  • 8,596 Answers

Get the latest firmware upgrade from RCA's website

Posted on Jul 06, 2008

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1 Answer

My RCA H125a 5gb won't work and reads "files


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Thanks for using FixYa.

http://voxrightnow.custhelp.com/app/answers/detail/a_id/9514/~/operating-the-rca-h125-digital-mp3-player

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That could be a hardware failure - requiring replacement, but go to the RCA website and get the Recovery tool. I'm assuming that you already tried resetting the player. If RCA's methods fail, try this:
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
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Try to re-set. press on/off for more than 10 seconds.
link for manual
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1 Answer

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