Question about Televison & Video
I hear ya...I've gotten the run around too. So here's the somewhat dirty trick that you have to do to get what you were promissed- But then, They pulled a dirty trick on you-Didn't they.
Have someone go back to the store you bought it at-If they know you at that store-go to the same store in a nearby town.
Purchase the EXACT SAME MACHINE. Then take it home and VERY CAREFULLY unpack itWITHOUT breaking the styrofoam, or tearing the plastic bag too much( you will have to use all the packing again). Take the defective machine-dust it off-make sure it looks like new(it probably does anyway). and re package it EXACTLY the way the new one was. Don't cheat on this-the bad Karma will come back to bite you 10 fold. Keep the NEW machines cables and booklet and remote in the bag they came in-OPEN the bag-but do not take them out. Then take the re-packaged machine in the box BACK to the same store on the same day that you bought it. It must look like you just opened the box, took it out, then put it right back in. Go to the returns desk and say-"Hey, I just bought this and it doesn't work. I don't want another one like this one. I'd rather have my money back." If you do this when there is a lot of customers in the store-or near the return/service desk, this will put the pressure on the service desk people to refund your money. If they balk even the slightest at paying you back, just raise your voice and say, "I bought this in THIS store TODAY. IT DOESN"T WORK. I want my money back." That should get them moving-particulary in front of other customers who heard you, and are now watching what happens...Let me know if this helps. Remember to bring the sales slip from the machine that you bought THAT morning and NOT the old one.
Posted on Jun 24, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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