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My scanner is locked and I'm not sure how to unlock my Microtek scanmaker 6800

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How do i unlock?

Posted on Sep 23, 2008

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I can't find software for Brother MFC-6800 printer for Vista....I can print only..I can't find scan, copy software for vista


The OS has a built-in driver that should automatically install when the USB cable is connected. Check Windows Update for new and optional updates if you don't see the printer appear. If you use a bi-directional parallel cable (with the computer properly set up), use the Printer Wizard and then the Add Device Wizard (IIRC). The scanner won't work over the network.

Try using one of the programs built into Windows: Windows Fax and Scan (New Scan), Paint (File > Import from Camera or Scanner > New Scan) or Photo Gallery to launch a scan. Alternatively, get a third-party software option (Paperport, for example).

Go here: http://welcome.solutions.brother.com/bsc/public/us/us_ot/en/dlf/download_top.html?reg=us&c=us_ot&lang=en&prod=mfc6800_us to get a utility to improve the scan resolution.

I hope this helps.

Cindy Wells
(Scanner problems can often be resolved with a new data cable and a direct connection between the unit and the computer. This assumes that the scanner is unlocked (for those with a transport lock) and that the unit is properly lighting up and the scanner is moving freely.)

Nov 22, 2010 | Brother MFC 6800 All-In-One Laser Printer

1 Answer

Machine error AE on brother MFC 6800


The error is from the scanner. It is possible the scanner lock on the underside of the scanner has shifted and not allowing the scanner to correctly return to the home position. Try Checking the scanner lock and make sure it is not in the locked position. Then turn off and on your machine while holding the menu/set button. the machine will come up either with an error or in maintenance mode. either way enter 99 and see what you get. Maintenance mode is a dangerous place to play around in. 99 exits maintenance mode. 91 resets all parameters to factory setting except stored locations like phone numbers and location information. 01 resets every thing to factory. DO NOT CHANGE ANYTHING IN MAINTENANCE MODE. CCDHP is scanner home position sensor. It will probably reset just by turning the machine off and on.
good luck.

Nov 01, 2008 | Brother MFC 6800 All-In-One Laser Printer

1 Answer

I recently had Microsoft Windows 2000 Professional installed on my computer, will I be able to re-install Microtek Scanmaker X6 Scanner? If so, can you explain just how to do it...I'm an old man and need...


Congratulations, you just installed one of the best and more stable windows systems in your PC.
About your scanner, download the driver from here: ScanMaker and run the executable file. Its a Windows Millenium driver, not 2000 so it may have some problem with the Operating system because it wasn't designed to run in windows 2000.
Install the driver and tell us if your scanner worked ok!.

May 05, 2008 | Printers & Copiers

1 Answer

Scanmaker 4800 inside of glass needs cleaning. Can this be disassembled ?


Yes you can disassembly this scanner, by unlocking the points of locks (see under the scanner).

May 02, 2008 | Printers & Copiers

1 Answer

I have a 9320 One Touch Scanner and can not find the drivers for Vista. This is creating much frustration as I had purchased the scanner new and can not use it. If possible please point me on where to...


System Requirements PC Microsoft Windows 98 SE, 2000 Professional, ME, XP:
Pentium Equivalent Processor or Higher
64MB of RAM (128 MB Recommended for Windows XP)
200 MB of Available Hard Disk Space
CD-ROM Drive
USB Port
Color Monitor
I do believe the scanner does not support windows vista as of yet.

Printer / Scanner

HP Deskjet 6940 (via Network, auto driver) (32-bit)
HP Laserjet 5L (32bit)
hp color LaserJet 2550L (32-bit)
HP Officejet 4200 (32-bit)
HP PSC 1401 All-In-One Printer (32-bit)
Lexmark 240N (Native Driver x64).
Microtek Scanmaker 3600 (32-bit)
Samsung ML-2010 monochrome laser printer (32-bit)
Epson R220 (32 bit)
Brother HL 1030 works after adding a printer manualy and installing as a brother 1430 (32bit)
Dell Photo AIO Printer 964 (32-bit)
HP Laserjet 4plus (32bit)(64bit) with HP Jet Direct as LPR on Standard TCPIP Port
HP DeskJet 845c (32 bit)
(supported printers/scanners)

Apr 20, 2008 | Printers & Copiers

1 Answer

I have a Microtek 9600xl scanner. I am in need of a bulb. Do you know where I can get one. Thanks


This model is very similar to the Microtek 9800XL. You might try contacting Microtek to see if the bulbs are interchangeable.

Apr 07, 2008 | Printers & Copiers

1 Answer

Unlock printer


Work the lock several times. Make sure there is not more than one lock. Dell web site Tech Support Look in on www.fixyourownprinter.com

May 31, 2007 | Dell A960 All-In-One InkJet Printer

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