Question about Acer TravelMate 2300 Notebook

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Heya Laptop Everytime i switch on my laptop a thing comes up sayin unlock this computer asking for a user name and password!!!! Which i dont have a clue about..?? And also it say this computer is in use ans has been lockedonly ACO26199T/user(user) or an administrator can unlock this. Everytime i switch on my laptop a thing comes up sayin unlock this computer asking for a user name and password!!!! Which i dont have a clue about..?? And also it say this computer is in use ans has been locked only ACO26199T/user(user) or an administrator can unlock this. And one thing keyboard i also not working. Please solve this problem. I cant even switch off or restart my laptop.

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  • Anonymous Mar 13, 2014

    My son has the 5551 notebook which he uses for homework etc. There are 2 users - him and me and his dad is administrator. Unfortunately his dad has set a password (there wasn't one before) and despite the prompt, he cant remember what the password is!!! Now we cant download anything without being asked for the password so my son cant do his homework!! Help please!!

  • Anonymous Mar 23, 2014

    it's says locked under name of user.

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Reload the operating system, if you have any hangups during or after installation, it's a hard drive failure.

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    Option 2: Moderate one
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