The obvious things are often the last to be checked! Are you sure you have the correct key? Scrape some lead from a pencil, onto paper and fold the paper so that you can blow the lead dust into the lock, work the key in and out a few times, this will lubricate the tumblers in side. Then press down hard on the lid to release pressure on the lock and try again.
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freezer locked and key won't turn in lock
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