I have an intermittent problem playing DVD movies. Sometimes when I rent one, it won't recognize it, but I can play it on my other DVD player so I know it is not the DVD itself. I tried my head cleaning disk to see if that would help, but it doesn't recognize that either. Help!
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When a DVD player starts doing that, it either needs to be cleaned, or something is going wrong with the DVD mechanism inside of it. You can purchase DVD lens cleaner from any large retail store that has an electronics section. However, if you clean it and the problem persists, it will likely be cheaper to replace the unit rather than trying to have it repaired unless you're under warranty in which case any repair or exchange will be covered by said warranty. If you call the manufacturer they will give you your full range of options.
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My Smasung DVD/VCR Combo stopped reading DVDs because of a dirty read head. It started by only playing disks sometimes, and progressed to never playing disks. I assumed it was a dirty laser lens so I bought a lens cleaner set. Unfortunately my player wouldn't play the cleaner disk.
So I took it apart and cleaned the laser lens manually with some isopropyl alcohol (the clenser that came with my cleaning disk), and a lens cloth (that came with my glasses). Just open the case (starting with the screws in the back) and remove the snap in cross panel that obscures the lens of the DVD portion. Put a drop of cleanser on the lens and gently wipe it with the cloth.
Oh and by the way, I take no responsibility if you break your own player while following my instructions. My own DVD player was far out of warranty at the time I cracked it open.