Question about HP DeskJet 882c InkJet Printer

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Carriage jam carriage does not move

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Hemantraj, your abuse has been reported.

Posted on Jun 24, 2008

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  • Master
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Proper servicing will solve the problem.
try hard reset.
rate the solution as fixya if it helps you.

Posted on Jun 24, 2008

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myob247
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SOURCE: Error: Carriage jam

Click Here for HP's solution to this problem.

Posted on Jul 26, 2008

komguy
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SOURCE: Clear carriage jam -hp d7460

Carriage jam usually comes from ink on the clear encoder strip that runs across behind the carriage. You need a damp Q-tip to clean from one end to the other, The other thing, on the HP is the cleaning station on the right gets gummed up with old ink and won't go toward the back fully, stopping the carriage.

Posted on Sep 17, 2009

komguy
  • 2306 Answers

SOURCE: carriage jam

Sorry about the B.S., you can move the carriage by hand, and all you need is to clean the encoder strip that runs across behind the carriage assembly. You can wipe the strip gently with an alcohol swab or a Q-tip moist with alcohol. The bars on that strip tell the carriage where it is and grease or ink on it will give the carriage jam error. No calibration necessary after moving the head or cleaning the strip.

Posted on Jan 15, 2010

6ya6ya
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Posted on Jan 02, 2017

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I just changed the (2) ink cartridges in my HP PCS 1610 All-in-One HP printer and now get an error message "CARRIAGE JAM - OPEN DOOR. CLEAR CARRIAGE JAM, AND THEN PRESS OK." I don't see any jam...


Have you tried moving the carriage to see if it really is jammed? Maybe you haven't put the levers down properly on your new cartridges....remove them, see if the carriage slides, then refit them and check the carriage again. You wont visually 'see' a carriage jam,; you have to try moving it. By the way, if it doesn't move, DONT force it to try and overcome the jam try and reason out why it doesn't move.
Hope this helps!
nicam49

Jan 18, 2011 | HP PSC 1610v All-in-One Printer

Tip

Carriage Jam Error on HP Printer There is nothing much to do if you get a...


Carriage Jam Error on HP Printer

There is nothing much to do if you get a Carriage Jam error. We can give a try to solve it ( Usually carriage jam error results in Hardware failure )

Follow the instructions below to resolve Carriage Jam issue.
  1. Turn off the printer.
  2. Open the rear access door ( or duplexer )
  3. Check for any bits of paper stuck, if so, remove them.
  4. Open the front access door where you see the cartridges. Check for any paper pieces, if so, remove them.
  5. Move the carriage manually 5-6 times from left to right.The carriage should move freely. ( Do not apply force )
  6. If the Carriage does not move freely, try to remove the cartridges and close the rear and front access door.
  7. Power on the printer and it will prompt you for missing cartridges.
  8. Install the Cartridges.If it does not prompt you for cartridges missing, you will find Carriage Jam Error on the screen
  9. This indicates the printer is faulty and needs repair

In any condition if you are not able to fix the issue, Contact HP ( 1-800-474-6836 ) If the printer is In-Warranty please contact HP for replacement. HP may charge for repair for Out of Warranty printer

Regards,Ron


Please rate this solution if it resolved your problem

on May 20, 2011 | Office Equipment & Supplies

2 Answers

What is a carriage jam


here are some solutions for your carriage jam error.

1. Clear any jam...remove loose paper.
2.Clear the jam from the back of the printer
clip_image001.gif
turn off the printer...remove the rear access door..
pull the paper out of the roller and return the rear access door.
3. Clear the paper jam from the front of the printer..while printer is on..open the carriage access door..
clip_image002.gif
disconnect the power cable from the back.. remove the paper output tray.
clip_image003.jpg
look inside the product..check for torn papers..gently pull out the paper fromthe roller...return the paper output tray and the carriage access door. plugthe power corn and turn on..
4. Make sure the carriages move freely...while the printer is on.. open the carriageaccess door.
clip_image002.gif
disconnect the power cord from the back..remove the paper output tray...lookinside if the carriage is stuck and if there is no papers or object that restrictthe carriage to move..return the output tray.. return the carriage accessdoor...
And lastly after doing this steps try to reset the printer and try to print..

To reset the printer....press the power button to turn on theprinter..disconnect the power cord from the product..disconnect the power cordfrom the wall outlet.. wait for 15 seconds.. plug the power cord to the wallsocket....plug the power cord at the back of the printer.. press the power onof the printer.. try to print the test page...

http://www.fixya.com/support/t6088190-hp_7400_displayshttp://www.fixya.com/support/t6088190-hp_7400_displays
Good luck! hope this solve the problem

Much appreciated if you rate this help.. thanks

May 10, 2010 | Office Equipment & Supplies

2 Answers

Carriage jam - Turn machine on, get carriage jam message, however the carriage can move freely if moved by hand. If I close and hit enter, carriage sounds like it's moving, then I get the error message...


Sorry about the B.S., you can move the carriage by hand, and all you need is to clean the encoder strip that runs across behind the carriage assembly. You can wipe the strip gently with an alcohol swab or a Q-tip moist with alcohol. The bars on that strip tell the carriage where it is and grease or ink on it will give the carriage jam error. No calibration necessary after moving the head or cleaning the strip.

Jan 07, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

My carriage has jammed and it makes a sound as if its something is holding it back from moving


It's probably jammed by dirt. Unplug the printer, move the carriage out of the way and clean thoroughly the metallic rails the carriage runs to using a cue tip.You might have to move the carriage multiple times to clean it totally. Finally spread a little fine grease over the metallic rail and again move the carriage from side to side. Now plug it in and try using it.

Nov 03, 2009 | Epson Stylus C46 InkJet Printer

3 Answers

Won't print. Message says "carriage jam. Open door and clear carriage jam." There is no jammed paper or anything visible. Put door back on, still won't print. have turned on and off, and reinserted paper....


It is giving carriage jam not a paper jam the carriage is the part which carries cartridges on it. It seems your carriage is jam and can't move left and right so open the door and try to move your carriage with the help of rubber roller which moves your printer. Also clean the steel road on which the carriage moves just check at the corner of cartridge carriage if any paper bit is stuck or excessive paper dust has jammed it. If this does not solves your problem kindly comment back.

Jul 28, 2009 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Printer keeps saying ''carriage jam error''...


Friends,

The encoder strip may also be dirty, this causes the printer to believe that the carriage moves less than it actually does and tries to compensate by moving the carriage even further - slamming into the left side of the printer as a result.

Carefully leaning the encoder strip with a lint-free cloth wetted with luke warm water (it should not drip!) can fix this problem.

If the carriage stays in the middle of the printer and doesn't move, the carriage drive belt may be broken. Usually this is not replaced so the printer unfortunately has to be scrapped. But contact your local HP support for further advice.

//Al

Mar 07, 2009 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

How to Clear carriage jam on HP PSC 1610 Printer? No obvious paper jam visible.


Dear it's the carriage jam error. so it mean that your carriage is jam not paper. so open the printer where you insert the cartridge. check whether it is jam or what . cartridge carrier is jam kindly turn off the printer and try to move the cartridge head by hand very gently and if seems to be stuck than check for anything which abort him to move freely so than might be anything like dust or else. when you get success in moving the head put some machine lubricant on the rod on which head moves and check it ok.

Dec 04, 2008 | HP Office Equipment & Supplies

2 Answers

Cartridge jam problem


It’s a carriage jam, the carriage is plastic or metal that hold the cartridges and move from side to side to print ,try to move the carriage and see if it’s stuck or not

Jun 24, 2008 | HP OfficeJet 4255 All-In-One InkJet...

2 Answers

HP Officejet 5110 - Carriage Jam Message


I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.

Mar 09, 2008 | HP OfficeJet 5110 All-In-One InkJet...

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