Question about HP Computers & Internet
It sounds like you have a software issue with windows and that is what is causing yoru computer to freeze. If you would like to get rid of this issue you can re-install windows with the CD that came with your computer. If you decide to go this route it will erase everything on your computer so backup anything you do not want erased. What you will need to do is put in the windows CD and restart the computer. The computer will now boot from the windows cd and you will be prompted asking if you would like to install windows. Good luck and keep me posted.
Thanks - Tech101
Posted on Jun 24, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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