BEGINS TO COPY AND PAPER IS FOLDING IN AREA WERE AND THEN A PAPER JAM. E2 SEEM TO NOT BE FEEDING INTO SECOND STAGE OF COPYING
have a Xerox Workcenter XD 100 which gives me E2 error and paper gets
crumpled under the fuser assembly. I opened the fuser area and didn't
find any broken gears but there is a rectangular 1 1/2 by 10 1/2" plastic piece with a feed slot in the middle which evidently came out when I recently changed the toner. Where should this piece be installed? Is there a diagram that I can follow?
Your description points to a fuser assembly problem which is right where you looked. I'm not sure what that plastic piece is from. if it is black, it probably came from the fuser. That is a replaceable part, but I'm not sure you can still purchase them from Xerox.
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Good day, Check the table below about the problem of paper jams.
[Paper Jam 0] - Paper has Jammed in the feeding area of the paper input tray. [Paper Jam 1] - Paper has jammed in the fuser area or in the manual feeder. [Paper Jam 2] - Paper has jammed in the paper exit area.
Is this paper the same weight/thickness as the white paper?
Are you specifying the settings properly as far as the weight and type?
It sounds like the sensors are detecting a double feed(?)
Try different settings for the tray, and even try a different brand of stock to verify.
Took a can of Blow Off (dust remover) and blew through paper track, and used a paper towel soaked in Isotope Alcohol and rubbed the tracking rails.. Everything seems to work fine for now except the canister paper holding is not feeding properly and the paper is getting jammed when you try to use it. This is not that important as long as paper can be fed the normal way and it doesn't jam..
The most likly problem by far, it a broken fuser drive gear.
That would be in the area where is says caution, heated surfaces.
Look on the inside, back side of that assembly, and you will find a gray/black gear either broken or with some teeth missing. You may even look inside toward the back on the frame and see pieces of that gear broken. Either that, or one of the stripper fingers on that roller are bent down blocking the paper in that area..