Question about HP Color LaserJet 2600n Printer

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Clear error code on hp 2820

Can't clear error code 6 on hp 2820

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Could be scanner assembly or formatter

Posted on May 18, 2010

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Posted on Jan 02, 2017

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2820 error 2


Kevin_Trenow is correct with his solution to the HP colour Laserjet 2820 error code 5 problem - Thank you.

The symptoms are that the machine turns on but after initial movement of the lighted up scanner, there is a disturbing ratcheting noise as if the scanner is trying to move but can't. The machine comes up with error 5 and suggests turning off and on again - this is a waste of time.

1. The top document feeder is released by detaching the multiplug and simply (carefully) removing the whole section.

2. This allows the removal of 8(?) screws from the second layer which contains the glass platform. The screw heads were removed using a star drive, labelled CR-V T10. (Buy Draper 31 piece Precision Screwdriver and Bit set; part no. PSS31)

3. Carefully lever off the grey surround with button labels on it - probably between 6 and 8 clips attach it.

4. Now lift/gently lever off the glass containing layer.

5. Use a spectacle wipe or erquivalent to wipe the glass over the white strip (This is the problem - the scanner light needs feedback from the white strip to end up in the correct position - the 'ratcheting noise is caused as the stepper motor continually moves the head to find the feedback point)
NB. The glass above the white strip will look perfectly clean - looks can deceive!

6. Replace the glass containing layer, ensuring it is clipped in - don't screw up yet in case more cleaning is required

7. Turn on and the scanner light should end up in the required position.

8. Replace screws, replace lid, push on grey panel and you should have a fully working machine for the price of a spectacle wipe.

Mar 13, 2012 | HP LaserJet 2820 Printer

1 Answer

I have a hp color laserjet 2820, it says "replace supplies" and "device busy" . It was working fine yesterday and now won't print.


The replace supplies means that something has either reached end of life or has failed and needs to be replaced. Device busy usually indicates that there is a print job queued in the printer that needs to print, but the supplies out is stopping that from happening. Clearing the print queue on your computer and then restarting your printer might clear the device busy error, but the supplies error will likely require replacement of something.

May 01, 2011 | HP LaserJet 2820 Printer

1 Answer

RdaShowing scanner error 3 and sometimes error 2. what is the code of error for? do i have to replace parts or it can be solved by software?


You can call HP Support to take advantage of your unit's warranty

or check

Guided Troubleshooting

http://h20584.www2.hp.com/hpgt/guides/select?lang=en&cc=us&prodTypeId=18972&prodSeriesId=445194


HP Color LaserJet, LaserJet and LaserJet MFP Products - 49 Service Errors

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=445194&prodTypeId=18972&prodSeriesId=445194&objectID=c01558499

Customer Self-Repair Steps (videos/animations)

http://h20464.www2.hp.com/csr.htm?prodSeriesId=445194

Hope I help you a bit.



Your's Truly,

Christian from HP

Mar 27, 2011 | HP LaserJet 2820 Printer

1 Answer

Scanner error 5 in hp m1522nf


its a very common error in this printer. The error its usually in the step motor that moves the escaner. Its the same motor used in other printers such as 3052, 3055, 2820, 2840. Or you can buy it in any electronic house just looking at the code

Feb 05, 2011 | HP Office Equipment & Supplies

1 Answer

Supply error 10.1004 on HP laserjet 2820 printer


this error comes when the printer not reco the cairtages & drum if u replaced the print cairtages then replace the drum & calibrate the printer & restore the factory default.

May 12, 2010 | HP LaserJet 2820 Printer

1 Answer

I have an HP Laserjet 2820 which had a paper jam.  I cleared it and have reset it and it still says there's a jam.  Any advice?


Have you looked in the rear of the printer at the FUSER unit? Flip the blue levers and the fuser will come out.

Jan 25, 2009 | HP LaserJet 2820 Printer

1 Answer

I have an Intellifax 2820 and there is an error message of paper jam inside... I have cleaned all paper out of machine... please help me


A jam sensor may be stuck by a paper scrap. Try manually pushing a sheet of paper through the machine IN THE DIRECTION IT IS NORMALLY FED. This may force out any stuck scraps. The jam sensors are usually located where the paper feeds and where it exits the machine. Also, make sure ALL ACCESS PANELS YOU OPENED TO CLEAR JAMS ARE CLOSED PROPERLY. Otherwise, the jam code will not clear.

Nov 25, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

HP Laserjet 2820 getting error 10.1004 supply error when installing a new imaging drum. Anyone ever got this error msg? Thanks


Does it work with this error....if so you wanna
make sure that you have a HP cartridge, sometime the chipset is not recongnize....and you have some function that doesn't work. If you try all this, call HP.

Mar 26, 2008 | HP LaserJet 2820 Printer

2 Answers

Brother 2820 Says clear scanner jam and press stop


Make sure there is nothing caught where the documents go it. List up the scanner cover and look inside. It may need a separator pad or clean the feed rollers with some alcohol. Lawrence

Mar 23, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Error 5


http://www.ok.is/vefmynd/HP%20Color%20LaserJet%202820%20user%20guide.pdf

Here is the user manual.

See page 225 for error codes and corrective action.
Note: Most error codes start at 50.....

Feb 08, 2008 | Office Equipment & Supplies

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