Question about Whirlpool Washing Machines

1 Answer

Cabrio top load washer, not working, period

I have had this machine for a year. repair guy came out, stood with his hands in his pocket and told me that there was a screw in the pump and left. did not take machine apart or nothing. just left. well, my husband took the machine apart and there is no screw or anything in pump or any other part of machine. but it will not spin out, drain or anything.

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 246 Answers

It sounds like you have something restricting your drain (either inside the tub or in the pump itself). Try the following steps to check for blockages. Where the front panel and the top of the machine meet, there is a crack. When using a flashlight, you will see 4 items in this crack. 2 are green 2 are black. The black
pieces are support studs, ignore them. The green one's are clips that hold the top to the front. Using a putty knife (easier) or a small flat head screw driver (a bit more difficult) push one of the green clips towards the rear of the machine while lifting on the top (warning they are very stiff). You can wrap the tool in a light
cloth to help protect the finish, althought it may make the clips more difficult to remove. Only lift slightly (too far and it will bind on those support studs I told you about) Now press the clip on the other side and lift the top up.(now this is easier if you have a second person to hold up the lid while you work underneath.
You will see your tub from a new perspective. First you will see a plastic ring around the top of the tub. Disconnect the green clamp on the hose towards the left rear using a pair of pliers or channel locks. The ring is held down with clips all of the way around the tub. By pressing down over each clip and pulling the clips slightly forward, you can remove the top ring. The rest isthe easiest part. In the center of the basket, there is a small cap. Remove this with a small flat head screwdriver. Remove the bolt (7/16") that is underneath the cap. Now lift the whole basket
out. If your small items get too far (ie, the pump), remove the back panel. On the left hand side you will see a small black hose towards the botom. This connects to the pump. Forign objects can lodge in here keeping it from draining also. If you
disconnect the hoses, have something handy for all of the water to go into (large wet vac is usually the best). Drop the 3 #20 torx screws and the pump will come down and you can remove the obstructions. It doesn't mater if you start by removing the basket or pump first, I've found my blockages to be about a 50-50 split.

Posted on Jun 25, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I rented a whirlepool cabrio washer and it is giving me F error messages with everything on the wheel hilighted whats that mean and what can I do if it is a rented appliance?

Rent to own or rent to rent washers are are fixed or replaced free by the rent to own company. Call em and tell them to send out another machine or a repair guy.

Sep 07, 2011 | Whirlpool Cabrio WTW6600SBT Top Load...

2 Answers

When the water runs inside the washer always show the F1 and the machine stop.


The "F1" error code on the Whirlpool cabrio is quite common, and generally has to do with the control board. Replacing the control panel may resolve this issue. However, I believe Whirlpool is aware of the F1 issue with the Cabrio, and is fixing some machines for free. Please call 1-800-253-1301 for more details and see if you are eligible for a free repair.

Sep 16, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Display shows oL - Top-load washer

That oL is overload. You need to remove some clothes. On this model the motor can sense to much weight in the washer. If it does it without any clothes in there check for something jammed between the tubs.


May 09, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

2 Answers

Whirlpool Cabrio top loading washer F1 Error

F1 means the control board is shot. Call whirlpool and they should take care of the parts and labor even though your machine is out of warranty.

Nov 25, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Washer doesn't drain just buzzes

Most likely you have a coin stuck in the drain pump. Mine did the same thing, and we removed the drain pump, then removed the coin and it began working again. Just be sure to check all pockets for coins as this is a big problem with the Cabrio washers.

Oct 11, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Load winding noise on rinse cycle

Mine did the same thing and I found out from the sevice guy holding a handful of change that coins can escape into the machine - which is ridiculous!!! My guy didn't get all the coins out and created a leak which he said could happen when a load throws water over the top. Uh what??? I am on the phone right now, 5 months later, trying to get someone other than A & E to come fix. And the dryer isn't the best either! Good luck and hopefully you have the extended warranty!

Sep 20, 2008 | Whirlpool Cabrio WTW6600SBT Top Load...

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

33 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Sal De

Level 3 Expert

2696 Answers


Level 3 Expert

79186 Answers

Are you a Whirlpool Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides