Question about Digital Cameras
In February my machine model CYBERSHOT W50 6MP, 3x DSCW50 was for technical
assistance from Best Buy in Las Vegas. The order of service is 00289-941556626 (02/02/08), where the button to take
pictures / zoom was to repair it was released (Symptoms: REPAIR under PSP -
picture camera button broken - PBJ). In May my aunt get the camera and arrived
to Brazil, realized that this not in good standing, the zoom does not work, and
the camera asks for turn off and turn on all the time .My aunt Ana Beatriz Barbosa will be going to Orlando now at juny 28th, and will
take the machine for the assistance again.She will return at July 15th and
therefore persons is possible to be ready, because we don't have nobody to
return to the U.S. to get the camera later. I am sending this e-mail before is to provide accurate or order any piece, as
the first concert took months because it had to order another button.
I await a answer. Thank's
Isabel Cristina de Souza Barros.
Without a diagnosis by an authorized service technician we would not be able to order any parts in advance. It's possible that we could have it finished by 7/15/08, but we can't guarantee it. I would advise you to get it repaired by an authorized service technician in your country and we should reimburse you for the repair. To do it this way you need to call out international psp # 1-800-627-8735 for Mexican customers, and country code + 800-556-56565 for all other international customers. I hope this helps!
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Posted on Jun 24, 2008
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