Question about Dirt Devil KONE Hand Vacuum MO213BLU Vacuum

1 Answer

I can't get the charging light to turn on.

My Kone was working fine yesterday, but not with as much power as it used to...so, I turned it on and let the battery totally drain. When I put it back in the charger, the charging light didn't come on. I've tried wiping down the contacts, but it still isn't working.

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  • D B May 11, 2010

    How old is the battery?

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I have the same problem, after our building had a electricity problem. The electricity spiked when the utility company came to fix a problem. Several adapters in our apartment seem to be affected. Like my Kone, my dirt devil detailer had the same problem: charging light didn't come on, and while it charges, it only gets up to weak power. I got a new charger/adapter and when I plugged it into the base, the charging light was working again.

Posted on Jul 18, 2009

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1 Answer

Hello I Have a Dirt DEVIL KONE Champagne in Color. Not the Kurve But the KONE. It was Working Fine The other day, But Is now NOT Powering On When I Try to Turn The Switch on at the Top. The Indicator...


Hi Ross, sorry for this delay, but the email does not seem to be working, I will get on this as soon as I can and will efinatly have something for you shortly, been one of those days and I am not catching up yet.

Dec 07, 2011 | Dirt Devil Kone Vacuum- Blue Vacuum

3 Answers

The battery won't hold a charge, is there a fix or is it replaceable?


Hi there,

Well first of all you may check that the charger (adapter) is working or not, you may use a volt meter to check it out or use another charger to make sure....... further you may follow the step below -
1. Remove the battery pack from Vacuum.
2. Hold down the power button for five seconds.
3. Reinstall the battery to reset the system.
4. Plug the Charger directly into vacuum.
5. Charge the battery untill the power light is solid green again and keep the vacuum on the charger for an additional 72 hours (3 days). Important: Do NOT interrupt this charging cycle.
If further you have the same problem it means it's time to change the old battery with new one.

Good Luck!!

Thanks for using FixYa!!

Oct 13, 2010 | Dirt Devil KONE Hand Vacuum MO213BLU...

1 Answer

Light says its charging but it wont turn on


Hi there,

Well first of all you may check that the charger (adapter) is working or not, you may use a volt meter to check it out or use another charger to make sure....... further you may follow the step below -
1. Remove the battery pack from Vacuum.
2. Hold down the power button for five seconds.
3. Reinstall the battery to reset the system.
4. Plug the Charger directly into vacuum.
5. Charge the battery untill the power light is solid green again and keep the vacuum on the charger for an additional 72 hours (3 days). Important: Do NOT interrupt this charging cycle.
If further you have the same problem it means it's time to change the old battery with new one.

Good Luck!!
Thanks for using FixYa!!

Sep 18, 2010 | Dirt Devil KONE Hand Vacuum MO213BLU...

1 Answer

Light goes on my kone but it won't work


Hi there,

Well first of all you may check that the charger (adapter) is working or not, you may use a volt meter to check it out or use another charger to make sure....... further you may follow the step below -
1. Remove the battery pack from Vacuum.
2. Hold down the power button for five seconds.
3. Reinstall the battery to reset the system.
4. Plug the Charger directly into vacuum.
5. Charge the battery untill the power light is solid green again and keep the vacuum on the charger for an additional 72 hours (3 days). Important: Do NOT interrupt this charging cycle.
If further you have the same problem it means it's time to change the old battery with new one.
Good Luck!!
Thanks for using FixYa!!

May 19, 2010 | Dirt Devil KONE Hand Vacuum MO213BLU...

2 Answers

My vacuum worked fine yesterday and now doesn't start


To my knowledge, the on/off switch is the only area to turn your vacuum on or off. There might be a problem with your cord, or with the switch itself. I suggest checking for clogs and anything that may cause a problem.

I also suggest taking it to a local vacuum shop to have it looked and as you may need some new parts (cord/switch)

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How do i open my dirt devil kone to empty it?


remove vac from charging base. twist the two section apart. it will turn about 1 inch and then pull apart. this will expose the filter to remove to empty the dirt. reassemble in reverse.

Jan 21, 2009 | Dirt Devil KONE Hand Vacuum MO213BLU...

1 Answer

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If it is new, take it back and get a different one, either the charger or the battery is bad.

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2 Answers

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If it is fairly new, does it still have warranty on it? Could be a number of things, the power cord, on/off switch or a problem with the motor.

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