For about 2 years device was working perfect but then suddenly steam was gone. it's still making coffee, giving hot water (same pipe as for the steam).
but steam is missing, also capuccinatore is not working. could you pls help?
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Got water in unit? is it heating water? is there a blocked pipe so no water come through? for last 2 remove coffee handle push button to pour coffee and see if water comes out and if it is steaming hot.watch ,don't touch hot water .
Does the pump come on (do you hear it?) but no water comes out when you make coffee?
When you select Hot Water and open the steam valve, does the pump run and does water come out the steam valve?
If you hear the pump running but no water is coming out - then it could either be that the pump needs to be primed. In that case you would select Hot Water and open the steam valve all the way and let water run out the wand for a minute or two.
If the steam wand delivers water but you don't get any water when you brew coffee, then either the coffee is ground so fine that the water cannot go through the coffee grinds OR the filter disc may be plugged up. Try grinding coarser and try removing the filter disc and cleaning it with a toothbrush - hold the disc to the light and verify that you can see through all the tiny holes.
If it pumps water for coffee but you don't get water out the steam pipe, then the steam wand may be plugged with hardened milk - in that case remove the plastic frother and soak it and clean it. Also use a bent paperclip to clean the hole in the end of the chrome steam pipe.
If the pump doesn't run at all and you don't hear any pump noises ever - then either the pump has failed or has a loose wire.
1: do you pres the switch for steam and wait until it is ready?
2: how long time machine needs to be ready for steaming?
solution 1 =
if you don't press the steam switch on you will have very small amount of steam.
solution 2 = if the machine gets ready only for few seconds to steam, than you must change your steaming thermostat attached in boiler(there are 3 of them:
2 coffee brewing
i hope you fix it soon and enjoy in perfect espresso
If you can make coffee and the coffee is hot that means the machine works fine and the only problem you have the tube nozzle clogged. So first switch of the machine a turn the knob to off position. Remove the steam nozzle cover and with the use of a needle or steel thin wire insert it to steam pipe all the way in so to make at least a small opening. Try again to work the machine and if you have atleast some steam continue use the steam so any dirt will spit out. The dirt might be dry milk or evn some big parts of scale which have been unstuck from machine during descaling and they have not desolve so to come out from the pipe. So the next time you will make descaling try to leave the machine with descale solution more time inside the machine before rensing.
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Check the shower screen and diffuser in the head, they might be blocked, if not, check the metering jet at the top of the head(large nut) CAREFUL, make sure machine is off and cool before removing, use a paperclip or pipe cleaner to clear blockage. If not blocked then you will have to check the brew solenoid.
I had the same problem. I ended up taking the coffee machine apart and found that the reason coffee trickles out around the hot water spout is that the two coffee nozzles were partially plugged. Since I Had parts of the coffee machine apart I was able to clean it easily. It may also be possible to clean the assembly using a pick of some sort and clean out the holes of the two normal coffee spouts. Inside it is just a open cavity so gentle poking around and using some steaming hot water may do the trick.
If you want to take the machine apart you need to do the following:
1) take of the warmer plate on the top - 2 storz screws but an allen key works as well
2) take off the top plate of the machine - another 4 or 5 screws - make sure you empty the beans first otherwise you will have a mess
3) remove one screw from the right hand side of the removable coffee ground tray. Once this screw is removed the front panel is free to swing open except for the pipes connecting the front
4) unclip the steam assembly - there are a couple of plastic catches on the top. this will free the steam assembly from the front panel and also free a pipe connections. The steam dispenser pipe will also come free from the steam assembly.
5) remove the coffee pipes from the up and down sliding coffee dispenser. This is a small whitish color clip with 2 pipes connecting into it. The white clip has a little plastic catch on the top that frees it. The front panel should now swing open freely.
6) remove the sliding coffee dispenser from the front door. There are 4 plastic catches, 2 on either side. the whole front sliding coffee displenser now comes free
7) Take the sliding dispenser apart by release the 4 plastic catches on the front curved planel.
8) Inside the sliding dispenser is a white plastic piece that connected to the piping released in step 5. There is a small plastic catch that needs to be pressed while pulling fairly hard on the plastic piece and bending the whole piece.
9) You will now see the plugged spouts.
It goes back together really easily.
The steam wand has to be removed to be cleaned properly. Unfortunately, this procedure is not outlined in the manual. Just cleaning the wand on the outside or using a clip to clean the tip is not enough.
The other end of steam wand where it connects to the pressuring cabin actually swivels around a fitting. It is this fitting that you need to thoroughly clean. Years of using the machine can cause calcification around this fitting.
If you look under this end of hte steam wand, you should see a philllip-headed screw. Before you loosen this screw, you have to remove the grey trim so that the entire wand can be remove.
Once the entire wand is removed, what I just described will be much clearer.