For about 2 years device was working perfect but then suddenly steam was gone. it's still making coffee, giving hot water (same pipe as for the steam).
but steam is missing, also capuccinatore is not working. could you pls help?
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Got water in unit? is it heating water? is there a blocked pipe so no water come through? for last 2 remove coffee handle push button to pour coffee and see if water comes out and if it is steaming hot.watch ,don't touch hot water .
to me the pipe is blocked there is a tool to use to clean this pipe out, hard deposits in the water can block the steam pipe and the tool is a thin bendy wire that you put up the pipe to clean the pipe line out. i would think they sell this pipe in most out lets for coffee makers. check for coffee steam pipe cleaner.
1: do you pres the switch for steam and wait until it is ready?
2: how long time machine needs to be ready for steaming?
solution 1 =
if you don't press the steam switch on you will have very small amount of steam.
solution 2 = if the machine gets ready only for few seconds to steam, than you must change your steaming thermostat attached in boiler(there are 3 of them:
2 coffee brewing
i hope you fix it soon and enjoy in perfect espresso
Check the shower screen and diffuser in the head, they might be blocked, if not, check the metering jet at the top of the head(large nut) CAREFUL, make sure machine is off and cool before removing, use a paperclip or pipe cleaner to clear blockage. If not blocked then you will have to check the brew solenoid.
I had the same problem. I ended up taking the coffee machine apart and found that the reason coffee trickles out around the hot water spout is that the two coffee nozzles were partially plugged. Since I Had parts of the coffee machine apart I was able to clean it easily. It may also be possible to clean the assembly using a pick of some sort and clean out the holes of the two normal coffee spouts. Inside it is just a open cavity so gentle poking around and using some steaming hot water may do the trick.
If you want to take the machine apart you need to do the following:
1) take of the warmer plate on the top - 2 storz screws but an allen key works as well
2) take off the top plate of the machine - another 4 or 5 screws - make sure you empty the beans first otherwise you will have a mess
3) remove one screw from the right hand side of the removable coffee ground tray. Once this screw is removed the front panel is free to swing open except for the pipes connecting the front
4) unclip the steam assembly - there are a couple of plastic catches on the top. this will free the steam assembly from the front panel and also free a pipe connections. The steam dispenser pipe will also come free from the steam assembly.
5) remove the coffee pipes from the up and down sliding coffee dispenser. This is a small whitish color clip with 2 pipes connecting into it. The white clip has a little plastic catch on the top that frees it. The front panel should now swing open freely.
6) remove the sliding coffee dispenser from the front door. There are 4 plastic catches, 2 on either side. the whole front sliding coffee displenser now comes free
7) Take the sliding dispenser apart by release the 4 plastic catches on the front curved planel.
8) Inside the sliding dispenser is a white plastic piece that connected to the piping released in step 5. There is a small plastic catch that needs to be pressed while pulling fairly hard on the plastic piece and bending the whole piece.
9) You will now see the plugged spouts.
It goes back together really easily.
The steam wand has to be removed to be cleaned properly. Unfortunately, this procedure is not outlined in the manual. Just cleaning the wand on the outside or using a clip to clean the tip is not enough.
The other end of steam wand where it connects to the pressuring cabin actually swivels around a fitting. It is this fitting that you need to thoroughly clean. Years of using the machine can cause calcification around this fitting.
If you look under this end of hte steam wand, you should see a philllip-headed screw. Before you loosen this screw, you have to remove the grey trim so that the entire wand can be remove.
Once the entire wand is removed, what I just described will be much clearer.