Question about Logitech QuickCam Communicate STX Personal Web Camera

1 Answer

Camera capture screen is black (blank)

I just purchased a Logiteck STX quickcam...followed instructions to install...the 'capture' (pic/video) screen is black (blank). Uninstalled and reinstalled, making sure not to plug in to USB port until prompted. Still the same problem. I have a Dell Inspiron 1150 w/ 2 USB ports in back of laptop. Any suggestions to fix before I return it as I was really looking forward to using since a friend is currently overseas.

Thanks for any response :)

Rosie

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers

Normal 0 Try this:

In some cases, the preview capture may not appear only a black view.
To fix this:
- Unplug the web cam and plug it back in.
- Or -

Lower the video resolution of the.
Hope this helps. Bud

Posted on Mar 28, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

We have installed our Logitech Quickcam Communicate STX and it seems to be working, but we can't find where in the computer it stores the stillshots we take with the camera. What type of files would those...


Launch the logitech toolbar and open the "Quick Capture" menu (2 film frames)
Right click on one of your photos and select "view" you may have to take a pic if the gallery is empty
Right click again on the pic and select "find file location"

Jun 22, 2010 | Logitech QuickCam Communicate STX Personal...

1 Answer

Webcam is not working with yahoo messenger


See section B. Yahoo in info below.

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Dec 01, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

Can't record video


Normal 0 Double Click on this site
http://www.free-codecs.com/download/AMCap.htm
to download the Free AMCAP Video Capture Program.
AMCap v9.20 AMCap is a small yet fully functional video capture application compatible with Microsoft DirectShow. It is based on the sample AMCap from the Microsoft DirectX 9 SDK. AMCap supports still captures to BMP, JPEG and PNG formats and it remembers your Video Input, Video Standard and Video size settings from previous session. It has some nice features like multimonitoring support, zooming, aspect ratio and deinterlacing features.

AMCap is a small and effictive piece of software and definitely worth trying. Hope this will help. Bud

Sep 15, 2008 | Logitech QuickCam Communicate STX Personal...

2 Answers

Logiteck quick cam communicate STX


Hi Passion I'm really sorry, just logon and found your message.
Was your problem solved ???

May 02, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

My Logitech quickcam STX works only with mic webcam or mic with yahooIM


Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Mar 01, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

Built in Microphone doesn't work in AIM, Windows Live Messanger


You would be surprised at how many people don't realize that each application has it's own configuration screen.

It's not the end-users fault - like you said... the instructions could be a BIT more clear.

Feb 12, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

Blue screen instead of cam image


uninstall then reinstall then set anything to default

Jan 08, 2008 | Logitech QuickCam Communicate STX Personal...

2 Answers

How will i troubleshoot my cam?


Go to Start then to your programs and look for the Logictech program and go uder settings,there you should be able to test it ttech

Aug 01, 2007 | Logitech QuickCam Communicate STX Personal...

2 Answers

I got a Mac powerbook and I cant get this Quickcam STx to work.


It sounds like the drivers for the camera are there, but not the software programme. Can you use the camera in Windows live once it has been set up in the options? Is your camera recognised when connected? or is it just the software that's not working.

Jan 22, 2007 | Logitech QuickCam Communicate STX Personal...

Not finding what you are looking for?
Logitech QuickCam Communicate STX Personal Web Camera Logo

176 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Webcams Experts

gaucherre

Level 2 Expert

180 Answers

WTF Chuck.....
WTF Chuck.....

Level 3 Expert

378 Answers

Pieter Vleeshouwers

Level 3 Expert

1410 Answers

Are you a Logitech Webcam Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...