Question about Sears Craftsman LiftMaster Chamberlain Garage Door Opener Wireless Keypad Model 976LM Security+

7 Answers

Sears garage door keypad/remote programming problem

I need a little help with a Sears garage door opener and it's devices.

For years I had a functioning keypad and remote door opener. A few months ago I added a button in my car and now the keypad doesn't work - but it's more bizarre than that.

If I clear out all the codes from the opener (hold SRT button for about 6 seconds), I can get either the keypad or the remote to work, whichever I do first. But the other one seems to get locked out.

I can get the car button programmed using the remote, but not with the keypad (which I took off the wall to work with).

I've tried all combinations of programming sequences and the one in the manual (hold device button and push SRT button simultaneously) works for the first attempt (after deleting all the codes), but not subsequent attempts.

All the devices seem to work, but not simultaneously. Any help would be appreciated.



Posted by on

  • 7 more comments 
  • stevesalter Jul 04, 2008

    The opener is 6-8 years old (as I recall - maybe a little more). The antenna wire is grey and the button is a reddish orange (not quite either red or orange).

  • Fred Spence Jul 08, 2008

    I have the same problem. Mine appears related to using a combination of older remotes and new remotes.

    Trying to program the remotes that came with the Liftmaster (Sears) 1265 and Liftmaster 971LM. Either one works but not both.

  • RobGinNC Jul 14, 2008

    Almost the same problem on a Lift-Master opener but with a twist. I have two original Lift-Master remotes (971LM) for a model series 1200 opener. One remote has date 2/99 on the back, the other has 6/99. I can program either one to operate the opener, but not both. When I clear out the codes, either one will cause the indicator light to blink, but as soon as one is programmed the other one no longer causes the indicator to blink. When I pop the covers off the remotes, one has 11 at the top of the PCB and 0399 at the bottom. The other has 14 at the eop and 1199 at the bottom. Otherwise they appear identical.

  • Anonymous Oct 19, 2008

    I moved into a house a year ago with a Craftsman 139.53661SRT1 opener. Keypad and 2 remotes worked well until a month ago. I changed batteries on all. I've followed instructions in manual for reprogramming, in addition to trying to program the built in remote in a new car.

    The receiver bonds with the first remote, then the others don't work. I program the keypad or another remote and the first one programmed quits working. I don't think this unit has dip switches. I tried holding both remotes at the same time and reprogramming with the worked, the other didn't. But separately, the one that didn't work then can be programmed by itself, so it's not the battery.

    Can I check anything on the board itself in the receiver to see if a connection is fried? I've tried talking nice to the I smack it up along side of the head....or do I smack myself? Thanks, Laura

  • Anonymous Oct 22, 2008

    The situation sucks. Any nobody nowhere seems to have a fix. This is silly it's even happening in the first place.

  • tntitans2139 Dec 09, 2008

    I am having the same issue as everyone else. I have a Chamberlain Deluxe Whisper and it is about 15-20 years old. Came with the house. I was replacing the keypad.

  • dk1405 Dec 22, 2008

    I don't have a remont for my garage door and I would like to program garage door in to my car.

  • Anonymous Feb 22, 2009

    Same problem, I cannot program both the keypad and the garage door opener, on my chamberlain garage door

  • Mr Gas Can Apr 23, 2009

    I dont get what you mean by options?


7 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hi All,

I had the same issue recently and here's what I found out (through a LOT of research) and the solution (yes, there is one!):

As described by many, when you can't get both the remote and the wireless pad to work together it means your garage door opener can accept both rolling code and billing code technology, BUT not at the same time. When you reset all codes (normally by pressing a button on the opener for a period of time e.g. 6 seconds or more), you erase all codes and remote "pairings". Then when you follow the manufacturer's procedure to pair again (which could be the wireless key pad first OR the remote first), the first pairing determines the technology for all subsequent pairings. Example: if your first pairing/programming was with the wireless keypad, and if it was rolling code technology (normally the case for newer models), then the garage opener will only recognize and accept rolling code for subsequent pairings. If your remote(s) are older (billion code technology) then the opener won't even recognize the signal (e.g. led won't blink when trying to pair/program).

And vice versa if you start with your remote after erasing all programming (then your keyless pad won't work).

But here is a potential workaround! For newer wireless keypads (e.g. clicker from chamberlain), you have an option to select the type of opener you are using as you do the initial password set up (normally indicated by a number e.g. 1 for models built after 1995, 2 for models built between 1997 and 2004, etc). Each choice is associated with a technology in the background (e.g. either rolling code or billion code). If you are programming your wireless keypad first after erasing all codes / programming, if you chose the "recommended" option for garage opener, chances are it will be rolling code and that means you won't be able to program your older remotes (billion code) after that. So how can you chose the option that will match your remote???

Here's what you do: start by pairing / programming your older remote first after erasing all codes / programs. That sets the technology (e.g. billion code). Then, go ahead and program your wireless keypad, but you may have to go through the process several times by trying the different options until you find one that works!

For me, I had to try 4 options before making it work. Options 1 through 3 (mind you, options #2 was the exact match for my garage door opener model but it would cause the problem discussed here e.g. wireless keypad would work but not the remotes) would not even be recognized by the opener in this procedure (LED would not blink), but it did work once I hit option 4.

I hope this will help you with your problem. Let me know if it's not clear. Cheers!

Posted on Apr 15, 2009

  • Helen Kotyk Oct 30, 2011

    answer you gave is to us option 4 or hit option 4 what or where is option 4
    please explain
    thanks send to


Change the code. sometimes the key pad contacts wear for those numbers

Posted on Jul 15, 2008

Sorry it took so long lobsterman72 - wanted to try one more thing and couldn't get to it until today.

The opener is 6-8 years old (as nearly as I can remember - maybe a little more). The antenna wire is grey and the button is reddish orange - not really either red or orange.

Posted on Jul 04, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Don't have a remont to my craftsman garage and I would like to probram my car.

Posted on Dec 22, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 91 Answers

First how old is the opener? And what color is the antenna wire or the button on the back of the opener. Sounds like a dumb question but it makes a difference.

Posted on Jun 27, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 22 Answers


Posted on Apr 01, 2012

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

If you have the older Sears keypad on outside and push button on the inside, look under the top of the inside push button, pry off the cover, there is a 9 volt battery there. Replace with new battery. To right of battery is a switch, switch up to keyboard program mode. Enter numbers on outside key pad. Switch back to operate mode.
See if this fixed your keypad problem.

Posted on Jan 26, 2010

2 Suggested Answers

  • 3197 Answers

SOURCE: Sears garage door keypad/remote programming problem

The button you added in your car is an earlier technology that is not compatible with the rolling code technology.

Posted on Jun 01, 2009

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Garage door remote does not open door

I think you'll need to reset the wireless connection. Try pushing the button on the machine, then something on the pad. (or vise versa)

May 24, 2009 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

Sears garage door keypad/remote programming problem

The button you added in your car is an earlier technology that is not compatible with the rolling code technology.

Apr 23, 2009 | Sears Craftsman LiftMaster Chamberlain...

2 Answers

How to reprogram Sears Mult-Function Keyless Entry garage opener

On the garage opener that actually opens the door the one on the ceilling has a green or orange button that is called the learn button just press and release it you have 30 seconds to punch in a 4 digit code and when your done press and hold the enter button until the lights on the garage open blink once or twice then just press the code again and it will open the door press enter once to reverse the effect and and twice to stop the door completely.

Hope that helps

Jan 15, 2009 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

Remote opener

Have you tried to re-learn the remote? The instructions should be inside the opener cover.

Nov 02, 2008 | Sears Craftsman LiftMaster Chamberlain...

Not finding what you are looking for?
Sears Craftsman LiftMaster Chamberlain Garage Door Opener Wireless Keypad Model 976LM Security+ Logo

9,023 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sears Building Materials Experts


Level 3 Expert

4332 Answers

Cindy Wells

Level 3 Expert

4809 Answers

Brad Brown

Level 3 Expert

13819 Answers

Are you a Sears Building Material Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides