Question about Hotpoint Ultima WF860 Front Load Washer
DELIVERED ON THE 2ND OF JUNE THIS YEAR. WAITED 7 HOURS THEN SWITCHED ON THE FRIDGE. I NOW HAVE A BUILD UP OF ICE ON THE BACK OF TOP SHELVE CAN YOU ADVICE
You are under the one year warranty and can have service fix it for free for this 1 year period!
If after the second service call they do not repair the problem tell the manufacture you want another fridge!
They should change some parts causing this!
If it gets to be a repeat action do not wait !
I tell my customers to ask for a supervisor at the manufacture and tell them that this machine has given you abnormal service from day one.
Will they please stand by their product and replace this lemon!
Be calm,nice, and determined!
In the industry in the USA we call this a PUSH PULL!
It's easier to keep the customers you have than find new ones, so the manufacture calls a local dealer and pays him to go to the customer and swap it out no cost to the customer!
if they make all kitchen appliances! Tell them you just contracted a new kitchen and have their appliances chosen to use in you 50,000 dollar rehab job. BUT you will not finalize the purchase till you see that they stand by their product!
Ask for the supervisors supervisor!
Every big company now has a department for customer retention and you just have top find someone there and they can do anything to keep you!
Please give me a good rating before you sign off the site!
Posted on Sep 06, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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