I have a KX-TA308. When it is set to "night" (782#) I want one of the extensions (where the fax is located) to receive all calls (faxes) coming from one of the three outside lines. My dealer in Argentina sold me the KX-TA308 (brand new) with no owner's manual, CD-Rom or anything and he doesn't have a clue. I know it should be simple but... how? Thanks a LOT!
Etienne van Dam - firstname.lastname@example.org
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There are two possibilities, you have to check to confirm. Either the two were physically wired in parallel or through programming they were configured to ring simultaneously. Start by checking if the two were physically wired in parallel. One way would be to establish how many extensions you have altogether and is it equal or less than the total number of extension ports available on the KX-TA308?
Ringing for each extension and line is done in Panasonic system programming commands 408-410 for Day/Night/Lunch. You turn off ringing for all lines to your fax extension and then just turn on one line for that phone.
Be sure to turn off or delay the fax line ringing to all the other extensions at the same time.
It sounds like you don't have it programmed to ring. The volume controls the sound, but programming controls the ringing. Try night mode (782 from extension 101) to put it into night and test again, or check out the sytsem programming for ring modes.
You are on the right track but the extension number is not " 0 ". There is an extension number associated with the operator phone just as your phone may be " Extension 101". If you have a display phone have the operator call you and look at your display for her/his extension number then when their phone is ringing, pick up your handset, dial 4 plus the extension number of the operator. Let me know how it works out. .....Mitelmike
Yours may be different if your TA-308 is not a U.S. version, but the family is generally 40 picks up all calls in your group and 4+the ringing extension will pick it up. Just in case they have call pickup deny set (721) you'd have to cancel it with 720.