Question about Gateway GM5072 Desktop PC
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 18, 2013 | IBM ThinkPad R51 Notebook
Dec 16, 2012 | Acer Aspire 5920-6727 Notebook
To run the check disk utility you will need a repair disc or
a operating system disc. Put the disc in the cd drive and boot from
it. You want to get to the Dos Command Prompt (Black screen with white
letters) and type the following command: chkdsk /r
Check disk will run well over an hour or two and you will notice the percentages going from high to low, this is normal. Let it run to completion. Then reboot machine.
If check disk fails to solve your problem you might have to reinstall windows. Try doing a Repair Install that way you don't loose your data, documents, music, pictures, videos or programs.
In windows xp you get to the dos command prompt by selecting R for repair when the options appear.
In Vista and Windows 7 you want to get to the recovery console and look down at the bottom of the window for the Dos Command.
If it looks like it does not even start the boot process for some reason try the steps below:
When you plug in the power cord is there any lights
whatsoever on the laptop, where the plug goes in or on the AC Adapter of the
When you press the power button do you hear fans running, hard drive spinning, lights on the computer, hear any beeps or lights constantly blinking, hear the DvD/CD drive click and the light on the drawer of the DvD/CD turn on for a second or two? If so the laptop is trying to boot or may have booted, but the screen is not showing for some reason.
Beep tones and blinking lights tells the technicians what is going on with the laptop and why it is not booting. Most times it's a motherboard issue when you hear beeps or blinking lights continuous. Most times the problem is with the memory or Video Card. Count the Blinking Lights or Beeps and take note of their pattern (1 Long or 1 Long followed by 2 Short).
Maybe your power cord is bad if you don't get anything to happen whatsoever when you press the power button. And if that's true maybe you was operating off the battery the last time you had it on and since the power cord is bad, it was not charging the battery so the battery is drained and the power cord is bad.
Maybe you have a Static Charge Buildup. Remove the Power Cord, Remove the Battery, then Press and Hold the power button for 30 seconds. After 30 seconds plug the power cord back in (leave the battery out) and hit the power button to see if it boots. If it does, you can put the battery back in and let it charge.
Maybe your DC Power Jack which is where the power cord plugs
into the computer is bad. Take an ink pen and push the tip inside the
jack and see if the little pin wiggles, if so the jack is bad. You'll have to
take the laptop apart to fix it. Most times it is soldered onto the
motherboard, so you will have to desolder the old and solder a new one.
Maybe your memory is bad or the memory slot is bad.
Remove the Power Cord, Remove the Battery, Remove
the cover that houses the memory on the bottom of the laptop then remove
one of the
memory chips. Set the chip aside then try rebooting the computer.
If it boots, then you know the memory chip you set aside is bad so mark
an x on
it with an ink pen. If it fails to boot then move the chip to the next
memory slot and try rebooting. If it fails take the chip out and set it
aside, then put the other chip in and try booting it in both slots. If
boots, just to verify that the chip set aside is bad, mark an x on it
it into the open memory chip slot and try booting.
Jun 02, 2012 | Computers & Internet
Mar 31, 2012 | Dell Vostro 1700 Notebook
Mar 20, 2012 | Compaq Computers & Internet
Aug 28, 2011 | Acer Aspire 5100 Notebook
May 18, 2011 | Sony VAIO VGN-FS920 Notebook
Apr 14, 2011 | Compaq Presario 700 470024-192 Notebook
Jun 06, 2009 | HP Pavilion dv9000z Notebook
Sep 08, 2008 | IBM ThinkPad T30 2366 Notebook
127 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: