THE SCANNER FUNCTION WILL NOT WORK...WHEN I PLUG THE NETWORK CABLE IN IT JUST TURNS ITS SELF OFF AND ON THEN SAYS "PLEASE WAIT" AND NEVER IS FUNCTIONAL. THIS JUST STARTED HAPPENING WHEN I MOVED IT FROM ONE OFFICE TO ANOTHER IT WORKED PERFECT PRIOR TO THAT. WHATS WRONG WITH THIS THING?
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Re: BROTHER MFC-7820N-SCANNER FUNTION NOT WKING
Is it still working as a copier? If so then there may be something wrong with the printer's network interface or the networking at that jack or a problem with your switch. Have you tried moving it back to the old location or plugging the network cable into another wall jack, or changing ports on your switch?
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I'm running into the same problem. I'm now under the impressions that certain scanners run under different versions of Control Center. I have Control Center 2, 3 and 4 running three different scanners with no obvious way to combine them into one control center.
You need to clean the scanner glass. Also known as the strip glass. It is a 1 inch wide strip of glass that runs from the front to the back. Your documents pass over this glass when they are scanned. Some of the wax crayon probably smeared off onto the glass and now when you scan the scanner sees these marks as stationary and thus records them as solid lines. Just look into the scanner section where your documents are fed in or depending on model, some are just to the left of the large original glass.
Good Luck and thank you for using Fixya.
It's the same scanner ccd, after you make sure the narrow scanner window is clean, you need to power down the machine and power up again so it will calibrate to a clean window, if it has a scratch like from a staple, you will need a new glass.
I just had same issue, it shared an outlet with a large volume work group copier, I unplugged it, opened and closed all compartments to make sure something open was not causing issues. I plugged it into different outlet and it appears to be back online. I have read some postings that this model has been known to draw over 15 amps. Its possible its starving for power. To test take to another room, plug in outlet by itself and see if it boots up.
I had work done on my laptop. I have a Brother MFC 7820N printer, scanner,fax,copier. I cannot find my cd for setting the drivers to have my laptop use the 7820N. Where can I pull the information down on line to enable my laptop to use my printer?