Question about SanDisk Sansa e250 MP3 Player

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Freezing of player

Whenever i switch on my e 25o. only the welcome screen comes and it doesnt go beyond it. the screen blurs it again comes back to the main menu.this process gets repeated.

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  • Anonymous Jun 26, 2008

    pulle dto the computer and held the power button for 30 seconds

  • Anonymous Jun 27, 2008

    same problem

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Have you tried plugging it in to your computer and pressing the power button for 30 seconds?

This worked for me.

Posted on Jun 25, 2008

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The device freezes after the welcome screen, updater won't work.


It may have the latest firmware already on it. To reset your Sansa Mp3 player2_bing.gif.1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly.
If that does not get your player working again, try and Format to clear any corrupt files that may be present.
You will lose all your music - sorry. For the Sansa Clip: 1. From the Main Menu, in the player -> select Settings -> Format. 2. Select Yes.
You can also format using Media Player2_bing.gif if you have unfrozen your player.1. ->start Media PlayerIf you have Media Player 10 --- Connect the Sansa player to the PC in MTP (See next step to change to MTP mode) .
1. Turn the player OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the player to the PC with the USB cable. once you have done that...
Click on the Sync tab.(be sure your player shows in the pull down menu2_bing.gif)Click the pencil icon on the upper right corner of the window.Click OK to start formatting. Now if you have Media Player 11---Click the Sync tab.On the left panel, look for the device. It is usually the last device listed.Right-click on the device and select FormatClick OK to format.

Apr 03, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

Freezes at welcome screen


Try to scan for viruses , if nothing happened , then try to update firmware !
good luck .

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My Creative Zen started freezing a couple weeks ago. I would press the restart button at the bottom left and that seemed to solve it. Now though, when I turn it on, the Creative Zen welcome screen comes...


It sounds like the hard drive is damaged I have a archos 605 wifi it froze up on me so i turned it off and turned it back on and it wouldn't load pass the archos welcome screen come to find out my hard drive was damaged.Hopfully yours is still under warranty otherwise you'll have to send it in and pay to get it fixed but i would say the hard drive is damaged.

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Screen fades out whenever i choose a song


Software corrupt. Try finding out how to install it again or update firmware. If you cant, get another brand. THey like cheap, stop trying to ressurect the dead

Apr 11, 2008 | SanDisk Sansa e260 MP3 Player

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Sansa seems to be frozen at startup


is my sansa broke or wat. when i plug the usb cord in the sansa comes on and wen i take it out it goes off , but the screen don't come on......i suffered the problem of wen the screen do come on it stops at the sansa rhapsody part then start over back to the big sansa screen then sansa rhapsody..........someone please help!!!!!!!!!!!!!!!!!!!!!!!

Sep 11, 2007 | SanDisk Sansa e250 MP3 Player

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