Question about MSI RG54G2 Router (MS-6848-002)

1 Answer

Unable to open configuration utility

I tried pinging 192.168.1.254. Got endless replies from 58.71.0.76: TTL expired in transit. I tried pinging default gateway 10.2.0.1. Getting replies from that address: bytes=32 time ___ TTL=254. I have no idea what any of this means. I also don't know how to change my ip address. I'm just trying to follow instructions to activate FTP on a Dlink DNS-323.

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The fact that you got a response from 58.71.0.76 probably means the ping is getting out on to the internet.. Why it's address translating from the IP you used to ping, I don't know..

Anyway, I suggest you disconnect the internet cable from the router, then connect one only cable to the router (into an ethernet port) The other end to your PC ethernet port - Change your IP address on your PC to 192.168.1.252

To change your IP address to a new static IP, select the start button in the bottom left corner (on Win XP) Go to the control panel. Select the icon called 'Network Connections'.

With the ethernet cable plugged in between your PC & the router, one of the icons in 'Network Connections' should show connected. Highlight it & right mouse click it, select 'Properties'. (There are several ways to do all this..) Slide bar down to 'Internet Protocol' TCP/IP. Highlight it & right mouse click to select properties.

There you will see the option of setting your own 'static' IP address. (Be careful here, that you know how to restore to what you currently have, because if you change it, & cannot restore to the correct setup, you may not be able to access the internet again)

I'm guessing your pc is currently setup as 'Obtain an IP address automatically'. If this is the case, you need to select 'use the following ip address'. Then add the 'fake' IP address 192.168.1.252

By the way, what was the results of the dos shell test I mentioned earlier? When you typed 'ipconfig /all' ?? We really need to know that. If you are unsure of how to do that, select the start button, bottom left corner of your screen (in Win XP) and selct 'run' Then type cmd and 'OK'. Then type ipconfig /all - then take note of the results.

Once you have changed the IP address on your PC, you should be able to access the router configuration to make changes. You know how to do that? Open Internet Explorer the web browser.. Then just type in the router IP address, the config. page should come up. You may have to boot the PC after the IP address change, just to be sure it gets recognised.

If you have problems with any of this, send me your email address, so I can send you lots of screen shots.. It's much easier to see what to do. It's quite difficult to describe all the above in words. Let me know how you go.. Rgds,

Posted on Jun 25, 2008

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Check the light of your router whether every light is on or not. Also check for the Internet and WAN light.
Ping your network IP address i.e 192.168.1.1, by opening "command prompt" and writing the command"
ping 192.168.1.1 and if you get response like
Reply from 192.168.1.1: bytes 32 time<1ms TTL=128
that means your network is OK, and now you access the webpage http://192.168.1.1.
If facing problem in doing so, you can visit our website i.e http://www.vtechsquad.com for the technical support.

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This is offline page dear, you can not get the internet please check the following option in you router.

1) Please make sure you put the correct User Name and Password.
2) Check your PC or Laptop IP address configuration.
3) Restart you router and go to command line.
4) And type Ping to yahoo.com exp (ping yahoo.com)
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try pinging that address
xp start > run > type in "cmd" should bring up a black window. in this window type "ping 192.168.1.1"
vista/windows 7 orb> type in "cmd" the rest should be the same as above
you should get a response similar to:
Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64 Reply from 192.168.1.1: bytes=32 time=1ms TTL=64 Reply from 192.168.1.1: bytes=32 time=1ms TTL=64 Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
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http://192.168.1.1

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Ativa lets me connect to internet, but most websites come up address unknown. When I bypass the router I can get to the site. All the router settings are good ? This happens to any pc using the wireless


That sounds very much like a DNS problem, if the address translation is not working properly.

One way to check on your DNS settings is ito open a command prompt (WIN-key+R), type "cmd" and hit "Enter". In the opening window type "ping www.google.com". The Result will look similar to this:


Pinging www.l.google.com [74.125.19.105] with 32 bytes of data:

Reply from 74.125.19.105: bytes=32 time=32ms TTL=52
Reply from 74.125.19.105: bytes=32 time=33ms TTL=52
Reply from 74.125.19.105: bytes=32 time=32ms TTL=52
Reply from 74.125.19.105: bytes=32 time=32ms TTL=52

Ping statistics for 74.125.19.105:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 32ms, Maximum = 33ms, Average = 32ms


Now type google's IP address (in bold) into the address bar of your browser.Hit "Enter" and you should see google's search page. This means that your computer (or router) can't translate "human" addresses (like www.google.com) into IP addresses (like 74.125.19.105)

First check your computer:

Go back to your command prompt and type "ipconfig /all". The output will show the settings from all adapters and will like this:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-XX
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . : Yes
IP Address. . . . . . . . . . . . . : 192.168.2.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1

Lease Obtained. . . . . . . . . . : Thursday, July 16, 2009 09:41:52
Lease Expires . . . . . . . . . . : Friday, July 17, 2009 09:41:52


Note here that the bold entries all point to my router. That meeans that
1. My default way to the outside world (internet) is through my router.
2. My computer gets it's IP address from the router (DHCP).
3. DNS requests are handled by my router.
Your router has the default IP address of 192.168.2.1 - this should be the number you see.
If that is not the case, here is how to change it:

  1. Open Windows Start menu.
  2. Open Control Panel.
  3. Classic view: Open Network Connections / Category view: Select Network and Internet Connections, and then Network Connections. (This opens the Local Area Connections Properties window)
  4. Double-click on your active LAN or Internet connection.
  5. Click Properties. (This opens the Local Area Connections Properties window.)
  6. In the General tab, highlight the Internet Protocol (TCP/IP) item, and click Properties. (This opens the Internet Protocol (TCP/IP) Properties window.)
  7. In the General tab, click "Obtain an IP address automatically", and "Obtain DNS server address automatically":
  8. Click OK.
  9. Click OK to close each window. (The last one might take a second or two, because it is applying the new settings


Now to your router...
How to set up DNS on your router:
Look at page 34 of your router manual. If you don't have one, you can download it from here.

There are several options which DNS server you want to use. One very popular service is OpenDNS (see link here). Their DNS server have the addresses
  1. 208.67.222.222
  2. 208.67.220.220
Enter these numbers in the WAN>DNS settings of your router.
Don't forget to save your new settings and you should be good to go.

Sorry for being so lengthy, but I wanted to walk you through all steps. If you have any more questions or something is not clear to you, just come back here and leave a comment - I'm happy to help.


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You must check if your PC is getting correct IP from your router by running ipconfig on DOS command. The Default Gateway must shows 192.168.1.1. Just to be sure this IP is accessible, run a ping test (Ping 198.168.1.1).

C:\Users\PC>ping 10.1.1.1

Pinging 10.1.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Ping statistics for 10.1.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Users\PC>

You will see the above results if the test is successful. If it failed, possible a Firewall is blocking the PC to access the Router. Try to disable it and see if it will works. If the same issue or even the test passed but can't access the IP address, reset the router to factory defaults by pressing the small hole at the back of the router. Then do the above steps again to see if you can now access it. Hope this helps.

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hello,

Please do the following on the pc with the wired card not working:

Click on start, then hit RUN, then type in it: cmd

and hit enter.

in the prompt that you got, type: ping 127.0.0.1

If you get a successful reply in the form of the below text, then your network card is working, if not, then the network card is burnt from the thunder storm.

Successful reply sample:

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

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Can you ping the router? I mean open a dos shell, type ping -tf 192.168.1.254 - what are the results? Maybe the ping fails, because you need to have your pc set to the same subnet address, to access the router on that IP. Test ping to your own gateway address first.. That will work & show you what to expect from a working ping. You get the gateway address by opening a dos shell & typing ipconfig /all - that shows the current IP address plus the gateway address. Actually, the gatway address might be the same as the router config address, unless you have a NAT function turned on.. Anyway, if you change your IP address to 192.168.1.252 - For example, you will no longer be able to access the internet, but shud be able to enter the configuration web page of the router.. Try the router default settings first. Another thing is that some routers require a direct cable called a 'crossover' cable to connect to the router or you have to go via a hub or a switch, with standard ethernet cables.. This probably looks confusing, but if it does not help, pls post your questions here.. Rgds,

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1 Answer

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What do you mean cannot get on the internet? when you are plugged into the router does this mean you cannot see any web pages? are you able to pull an IP address from the router? Check if your able to ping Gateway (router) and get a reply back. To do this go to your start command then run and type CMD and hit enter... a dos like window will come up then type the command ipconfig and hit enter again... look for the "default gateway" ex) 192.168.0.1 and then try to ping it! do this by typing ping 192.168.0.1 you should get something like this.

S:\>ping 163.254.16.1
Pinging 163.254.16.1 with 32 bytes of data:
Reply from 163.254.16.1: bytes=32 time<1ms TTL=255
Reply from 163.254.16.1: bytes=32 time<1ms TTL=255
Reply from 163.254.16.1: bytes=32 time<1ms TTL=255

if you do then that means your getting a reply back from the router and the connection between the 2 are fine. If the router is unable to obtain an ip address from your vendor.. there could be multiple reasons why. Does your provider do mac filtering? also you can try upgrading the firmware on the unit by going to linksys.com and searching for the latest firmware.. let me know how your tests go.

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