Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Freezing inside the frig- behind crisper drawers

Hi- My GE side by side is new- model # PSC25MSWCSS. I have had two service calls to the house. the first call was unsuccessful. the second visit the service tech used a kit that melts the frosted area. the area was glued and taped onto the inside of the frig. when I checked on it this morning there was debris on the bottom of the frig. I am unsatisfied with this ackward melting of the ice- since it does not solve the problem but just with tape and glue hold off the problem until the warrenty is up. I did ask the repair man and he said that he had put on several of these kits- I am unsatisfied and am asking for a new refrig. what do you know about this problem with this model?

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  • iblbh Sep 03, 2008

    Yes, yes, yes, we are having the same exact problem. The first time it froze over, I left a fan blowing into the emptied and unplugged refrigerator all day . After restocking the fridge, it appeared to work properly for approximately one week. Right now, I have the fridge emptied and the fan blowing AGAIN. This is frustrating. HELP !!

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If your not happy with repair call ge consumer relations, 800-386-1215

Posted on Jul 03, 2008

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http://www.appliancepartspros.com/partsearch/model.aspx?model_id=219577

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