Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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Freezer is only cool, everything melting

The freezer in our KitchenAid Superba side by side has just stopped freezing. Things are cool, but ice and all previously frozen meats, etc. are thawed.

Any suggestions??

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Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.

Posted on Jul 06, 2008

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modfront.jpg

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