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Bought a hp webcam using a vistas window program will not recognize cd or camera

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*check wheather u connected the webcam correctly

Posted on Jun 24, 2008

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2 Answers

My Computer will not communicate with my camera The camera is listed in the hard drive


You didn't say why you want the camera and computer to communicate, so I'm assuming it's so you can download photos from the camera to the computer. You also didn't specify the make and model of your camera, so I'm assuming it uses a memory card of some type.
Try NOT connecting your camera to your computer.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa ( http://picasa.google.com ).

Jul 11, 2013 | HP PC Desktops

1 Answer

Error during capture error code 800706f8


The very first step is of course to check your webcam connection. Most webcams use the USB port to connect to the PC, so check if your USB cable is properly plugged. For build-in webcams this steps does of course not apply. Many new laptops have a build-in webcam. Also try connecting your webcam directly to your PC instead of through a USB hub (if you are using one).
The next thing is to do is to check your Windows Device Manager and see if the hardware is recognized and installed properly.
It might be that the hardware is recognized as a camera, but the right drivers are not installed. The yellow explanation mark will indicate a problem.
windows-xp-other-device.jpg If the device is not recognized in Windows XP, it will be listed under Other Devices.
windows-vista-device-error.jpg In either case you can try to update the drivers. Right-click the device, and in the popup menu select Update Driver Software. Then follow the instructions on screen, but make sure you allow Windows to search the web for updated drivers.
In case no driver for the webcam can be found, you can try a third party driver finding program that scans your PC for installed hardware and allows you to install missing drivers.
If this fails, the next step would be to uninstall the software that came with your webcam. Use the Add or Remove Programs feature in the Control Panel. If that does not work you can use a third party uninstaller.
After uninstalling the software, restart your PC and then reinstall the webcam software. In most cases this will solve the problems. Depending on the software, you might need to unplug your webcam during the software installation.
If the drivers and webcam software are correctly installed, and you still cannot see any video, there can be a problem with the program settings. Most chat and meeting software have a configuration option to select the video source for the webcam feature. If you have multiple devices that qualify for video, you might need to select your webcam device as the source for the webcam feature in that program.
Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10).
Lastly, if your webcam's image is not sharp, check to see if it has a focus ring. A blurry image can sometimes simply mean the webcam is not in focus. Adjusting the focus through the ring can solve that problem.
Other picture quality problems with webcams can be addressed by changing the video capture properties for the webcam. Most programs that can use a webcam will have an option to access the properties of the video source, which will bring up the video capture properties window.
video-capture-properties.jpg Do keep in mind that not all settings will be enabled depending on the webcam and the webcam driver installed on your computer. In the example you can see that some settings are disabled. The example shows the video capture properties for an Acer Crystal Eye webcam.
What else to try: download missing webcam drivers! If you are using your webcam for instant messaging with one of the popular chat programs, have a look at EatCam, which allows you to record your webcam chats from MSN, YM, ICQ, Skype, AIM and a few more!

Mar 05, 2011 | PC Desktops

2 Answers

Camera works on Windows XP but i have Vista


You would need to download and install the Windows Vista driver from the webcam manufacturers website. You should be able to find it by clicking on the support link and looking up your specific model #. Hope this helps.

May 04, 2009 | PC Desktops

1 Answer

Webcam = Not working


When you installed the drivers, did you do so after loggin in as ADMINISTRATOR?? This is vital otherwise it will not work. Also a quote from the manual goes like this quote -"Exit the “Found New Hardware Wizard” by hitting the cancel button. Unplug the VGA webcam
from the USB. Insert the software CD into the drive tray. Follow the software installation
instructions. Once all software is installed (direct X, HP Web Cam drivers, ArcSoft
VideoImpression, ArcSoft Photo Impression), close the HP Webcam window and RESTART the
PC. After restarting the PC, plug in the VGA Webcam and run ArcSoft Video Impression to
capture a new video." unquote.
Hope this helps..................sodeep

Apr 30, 2009 | PC Desktops

1 Answer

The webcam button on my yahoo messenger is gray. It won't let you select it. My husband is in Afghanistan. We used it the other day and he was able to see me. Now it won't work. Help please!


If it is a built-in webcam like in the edge bezel of a laptop monitor, look for a disc from the manufacturer to try and reinstall the driver for the camera.

If it is a camera that you plug into a USB slot, try plugging it into a different USB slot while the computer is on. If Windows doesn't recognize it and install the driver after you've plugged it into a new port, you may need to get the CD that came with it and use that to install (follow directions, which usually include not plugging the camera in until after you ran the CD, or during the middle of it) or if you don't have the CD, you can probably visit that manufacturer's website and download the driver or installation program.

Apr 16, 2009 | PC Desktops

1 Answer

My webcam doesn't work


You need to close the window where you see yourself so the camera is not in use,then go into one of the programs and configure it.After that do not open the window where you see yourself or you will make the camera busy again.


Please rate this solution.

Jan 20, 2009 | Dell OptiPlex GX260 PC Desktop

1 Answer

How do i turn on my webcam


Yes, you can use the WebCam through QuickPlay, and yes, it works under Vista.

To access QuickPlay, just press the "blue QuickPlay button" next to the power button. If it doesn't load QuickPlay, just do "Start" - "All Programs" - then you will see QuickPlay listed there. If you still can't find it just do a search, you will find the short-cut.

Once launched QuickPlay, click on the 2nd icon from left (between DVD and TV icon), then double-click on "HP Pavilion WebCam" from the left side panel, then you will see the blue LED light lit and you should see yourself on the screen. (Double-click "yourself" to enlarge image)

To take a picture or record video, just press the corresponding buttons on the top. (the red circle icon is for recording video (press "Stop" icon to stop recording), the camera icon is for, well, camera)
Videos and pictures are saved at:
Pictures -- C:\Users\Public\Pictures\My Snapshots
Videos -- C:\Users\Public\Videos\HP Webcam

Have Fun! __________________
HP Pavilion dv6000t CTO
Microsoft Windows Vista Home Premium Build 6000
Core 2 Duo T5600 1.83 Ghz / 2MB L2 Cache

Jul 12, 2008 | HP PC Desktops

1 Answer

I bought a iomega external hard drive from future shop a few months ago. I was using windows XP. I recently bought a windows vista. It does not recognize this external hard drive. It is asking for...


do you have a drive for your external hard drive when you bought it? windows vista is very delicate operating system. some manifacture products can't not be recognized by windows vista.

Jun 04, 2008 | PC Desktops

1 Answer

My usb cable is saying it is not recognized to windows when I plug my digital camera in to download pics. I recently bought a gateway with vista. it worked when I had XP. the camera techs say it is in the...


the camera tech may be right.

vista has new requirements and specially with drivers from camcorders,cameras...and everything else that requires you to install specific programs and drivers for that to run on a vista.

what you should do is check with your cameras website if they have one, and see if they have new drivers or software that is compatible with windows vsta.

you shouldnt have any problems doing this with XP, but with Vista, thats something else..

Apr 24, 2008 | PC Desktops

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