I only use the machine for faxing since it can fax legal size papers. It doesn't have any paper loaded in cartridge. It says paper output slot jam, clear paper and press ok. There is no paper to clear. It won't turn off so I have unplugged it several times and plugged it back in. The output slot jam message does not go away when it is powered back up What can be the problem?
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The in use alarm appears to be related to fax reception and printing. There are some options below that you could try:- Memory Reception If the machine receives a fax under one of the following conditions, it will not be able to print the received fax and will store it in its memory. The In Use/Memory lamp is lit and Received in memory is displayed on the LCD. When the problem is resolved as described, the fax stored in memory is printed automatically.
Ink has run out: Replace the FINE Cartridge.
Routine Maintenance Note
You can set the machine to forcibly print a received fax even if the ink has run out.
However, part or all of the fax may not be printed since the ink has run out.
Also, the contents of the fax will not be stored in memory.
If the ink has already run out, we recommend that OFF be selected for Auto print in FAX user settings to store the received fax in memory and print the fax manually after replacing the FINE Cartridge. After you replace the FINE Cartridge and select ON for Auto print, the fax stored in memory will be printed automatically.
Paper has run out: Load the paper and press the OK button.
A different size of paper from that specified by Page size is loaded:
Load the same size of paper as that specified by Page size, then press the OK button.
Page size is set to other than A4, 8.5"x11"(LTR), or Legal (or 8.5"x14"):
Set Page size to A4, 8.5"x11"(LTR), or Legal (or 8.5"x14").
Media type is set to other than Plain paper:
Set Media type to Plain paper.
You pressed the Stop button to cancel printing of a fax: Press the FAX button
Alternatively turn the printer off, open the devices and printers section of Control Panel, right click on your printer and select "see what's printing" and left click on this. A window will pop up which may or may not contain a list of documents. If it does these must be cancelled (Menu - Printer - Cancel all documents). Once all documents have gone from the list turn the printer on and try to print.
Other than the above suggestions I would need to know more about your OS and exact problem. Hope this helps.
Someone has probably sent you a fax on 8 1/2 x 14 inch (legal size) paper. Pull down the manual hand feed tray which is located above the regular paper cassettes and place some legal size paper in it. Hopefully the fax will be outputted and the message will go away. Good luck.
your printer CHANGE PAPER TO
The paper size setting is set to a size other than
A4, letter or legal in fax receive mode.
The paper type setting is set to a type other than
PLAIN in fax receive mode.
Set the paper size setting to A4, letter or
legal and load paper of the same size.
Set the paper type setting to PLAIN.
Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation. If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
Turn off the printer.
Load the same paper type that is jammed inside the printer in portrait orientation.
Power on the printer. The paper stock in the ASF will automatically feed the jammed paper from the printer.
To resume printing, load the paper in portrait orientation.
If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.
Turn off the printer.
Open the rear cover.
Fold in four a piece of letter-sized plain paper.
Push in the folded paper until it hits the jammed paper.
If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.
If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.
Pull out the folded paper and close the rear cover.
Power on the printer and confirm that the Alarm light is off. The jammed paper should automatically eject.
To resume printing, load the paper in portrait orientation.
This document explains the different results obtained when using or not using the Automatic Reduction (or Auto Reduction) Feature. The following issues usually result when the Automatic Reduction feature is not set correctly:
Faxes printing too small
Faxes printing on more than one page
A blank page ejecting between each printed fax page
This feature can be turned ON (the default) or OFF from the Advanced Fax Features menu.
The two main purposes of the Auto Reduction feature
Fits a received fax page onto the paper size loaded in the paper tray and selected in the paper size setting of the Basic Fax Setup. For example; if letter size paper is loaded in the paper tray and selected in the fax settings and a legal size document is received, each page will be reduced and printed on one letter sized paper.
Allows the addition of the fax header margin at the top of every printed fax without extending the fax onto another page. The fax header is printed at the top of every fax received with identifying information about the fax sender. Since this increases the overall page length, the page must be reduced to fit onto one page. Auto reduction slightly shrinks the fax as it is received so the entire page will print on one piece of paper even though a top margin is allowed for the fax header.
What's the question? You can send a fax on legal size exactly as you do with lettersize. As for printing, you only have 1 size of paper available at a time (1 paper source) , so put legal in it if you want.
RECEIVED IN MEMORY
If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will store it in its memory.
When the problem is resolved as described, the fax stored in memory is printed automatically.
Ink is low or has run out while receiving a fax: replace the FINE Cartridge.
Paper size/type setting is incorrect: correct the paper size/type setting.
Paper has run out while receiving a fax: load the paper and press the OK button.
Output Tray is closed: open it. OFF is selected for AUTO PRINT RX: select ON.
You pressed the Stop/Reset button to cancel printing of a fax: press the FAX button.
To answer more effectively - how is the printer connected to the iMac? Is it a USB connection, a printer cable, is the MFC 6800 connected to a print server, an AirPor, etc? A second question I have is if you are trying any kind of tricky printing such as manualduplex printing.
Also, a shot in the dark...Is the Auto Reduction set to on or off? To check: 1. Press MENU/SET, 2 (Fax), 1 (Setup Receive), then 4 (Auto Reduction).
2. Press the up or down navigation key (keys located above and below the MENU/SET key) until the display shows "Reduction: ON?".
3. Press MENU/SET.
4. Press STOP/EXIT.
Another item to keep in mind: You can use three sizes of paper for printing your faxes and copies---letter, legal and A4. When you change the size of paper you ha ve loaded in the Brother machine, you need to change the setting for the paper size so your Brother machine can fit the incoming fax on the page. To set the Paper Size:
1. Press MENU/SET, 1 (General Setup), then 1 (Paper Size).
2. Press the up or down navigation key to select LETTER, LEGAL, or A4.
I've had this 830 for about 5 months now and am very impressed with its speed, but the glitches, Holy Smoke. The one you're describing is one I've had before. The only solution I've found is to unplug the machine, wait about one minute and plug it back in. All is then OK. The problem with that system is that if there are any more docs in memory, you've lost them. I'm having a similar problem with receiving faxes. The first sheet prints, and then the display indicates that there is a 'fax output error check page size and press OK'. The memory light shows that there are more pages of the fax (I presume) that need to be printed, but they won't be because of this error. Of course one checks the size and presses OK but it simply prints out the same page followed by the same error message. This could go on for eons if one would allow it. I then have to unplug the printer, wait and plug it back in, and again all is well, but I've lost the documents in memory. There are so many little quirks with this machine I am almost tempted to go back to my miserable HP, but I've chosen to keep working with the MP830 with the hopes that after years of learning its idiosyncracies, there will eventually be a class action suit against Canon which I will be part of, to cover the cost of psych services and physical therapy (bas shoulder from throwing the machine out the window. Wes