Question about Office Equipment & Supplies
We have a Fuji Xerox Document Centre C240 printer and it shows an error message saying A fault has occurred switch machine off and on. The message error number is 116 324. We have tried to turn it off and on unplug etc but it doesnt work. Is there something I can manually do i.e take it apart etc that will help?
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Posted on Jan 02, 2017
That indicated the machine is not reading the DIMM network chip.
I would think removing the memory chip , cleaning it and reinstalling it would resolve the issue. It is possible the network board is bad. I suspect just an iffy connection with the DIMM memory .
Posted on Jul 09, 2010
SOURCE: I have bought a Xerox
this usually indicates something wrong with the media area..it is either the Hdd..or the ide line that connect it ..or the ESS board that connects the Hdd and the rom ..and it is most probably it ..
anyway you can try to:
Turn off the machine. Remove the HDD. Reboot until the machine reaches ready mode. If no buttons are greyed out, then you must replace the HDD as it would be faulty.
But if you replace it with a new HDD and the fault comes back, it would be a faulty IDE interface board or a faulty ESS board.
But before replacing any board or HDD, do an NVM reset first and repeat the above procedure. Last resort is replacing components ...
for a try to reset you may do this:
try this power off m/c then hold now ket 4/stop/poweer save together n power on the m/c it work for you good luck
the M/c is master cord
Posted on Aug 27, 2010
SOURCE: I have a Xerox documnet
Welcome to Fixya. 116 325 - A failure of the Controller Fan has been detected Or he fan that cools ESS module on the machine has failed. This is not a quick fix, Field Service is required to fix the problem.
Thanks for using Fixya
Posted on Mar 06, 2011
SOURCE: we have a Fuji Xerox
In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels. Thank you for using Fixya
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts. Sometimes the power supply unit must be checked as a poor SMPS unit can deliver low voltage and cause issues to the printer function. Check all the leads and connections of the mother board , the tags to the ink cartridge. Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.
In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Thank you for using Fixya
Posted on Sep 02, 2011
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