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take the battery out without switching it off and put it back again it will work fine.even i used to have the same problem.after doing this back up everything and reset your phone you wont have the problem again.
You should have just done a master reset, the best thing is to just go to motorola.com and check your warranty. The only other thing I could suggest is find someone that can reinstall the firmware on the phone. Sorry,I can not explain it to you how to hack this phone,it is not like the old v3. But someone that knows could do it. Worst case is its not under warranty and you have to see which option is better, pay moto for repair,(Ask cost) or grab a new one, or a real cheap phone until you can renew contract. Do not upgrade, you are getting robbed,wait till contract ends.
their is nothing you can do unless you have the correct tools to take your phone appart i used to work for a phone repair company and usuall it is just the case of cleaning the pads behind the buttons they either get greasy or if you have used the phone in the rain it only takes one of the pads to get wet or greasy and none of the buttons will work but iff you do take the phone apart remember their is an order to undo the screws and an order to tighten them and they need to be torqed to the right pressure to stop the board from warping hope this helps but i sugest you take it in to be done as you could totally destroy the phone putting it back together after
I have the same problem. Was not dropped or water damage to my knowledge. Just the red button works. When I open it, though, it shows the asteriks key as being pressed which is under the #7 key. Any help would be greatly appeciated.