Question about Apple iPod nano

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Lost ipod nano

I bought an ipod nano from bestbuy a year ago and i bought the 2 year replacement warranty.... will my ipod be covered since it was stolen?

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Hey maddie13,

Unfortunately, Best Buy Product Replacement Plans (PRP's) only include coverage for hardware failures and manufacturer defects. If your iPod has been lost or stolen, we would be unable to provide you with a replacement.

If you would like however, your local Best Buy™ store should be able to cancel your current PRP coverage and provide you with a pro-rated refund for its cancellation. To do so, you would simply need to bring a copy of your original store receipt to the service desk to your local store and request to have your PRP cancelled/returned.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on Jun 24, 2008

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