Question about Kenwood KDC-X817 CD Player

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Problem with Kenwood x817 in my '95 audi A6

I have an audi A6 '95. It has veen having some electrical problems. The most recent is with my Kenwood x817 cd player. I put the face on it and after a few seconds it just slides down like it's ready to take in a CD. It doesn't work at all. Is it the radio or the car?

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It sounds like the radio to me.

I work at a Kenwood authorized service center and have seen this problem many times. It is a common problem with this model and many other Kenwood models as well.

It has a ribbon cable that connects the display to the main board and they are almost always the cause of your problem.

The ribbon cable has a part number right on the cable in the skinny little area that laps over the connector that is on the main board of the radio.

the part number starts with either J84-xxx-xx or J86-xxx-xx
The "xxxx-xx" is the remainder of the part number. You can see what it is when you look at the cable. I just can't remember the entire part number right now without the service manual in front of me.

You can get that part at an authorized Kenwood repair center. If they don't have it in stock, they can order it for you. It cost around $20 to $30 depending on the shops mark-up of the part.

To replace that part you will also need to un-solder the metal connector that the face plate comes in contact with and solder it back on to the new cable.

You must also be careful taking apart the radio to repair it. Making sure that you don't force anything apart and causing more problems.

If you decide to do this yourself, let me know and I can give you some better instructions tomorrow when I have the service manual to look at.

It is reccomended that you let a proffesional do it for you.
The repair should not cost more than $100 for parts and labor. My shop would charge about $85.

I hope this helps you make an informed desicion on how to approach this problem.

I good rating is always appreciated for the help provided.
Thanks and good luck, just let me know if you need more help.

Posted on Jun 24, 2008

  • Dave DeGain
    Dave DeGain Jun 24, 2008

    The part number of that cable is J84-0121-12

    I am at work now and just looked it up for you.

    make sure you do not force the display down or up. It will really mess up the mec that moves it.

    If you have a problem with that, the whole display mech is also available.

    Make sure the display is in the down or open position when you try to repair this. You can do it by manually moving the worm gear on the motor until it opens all the way. Or just unplug the unit with the display open.

    The back panel of the display must come off to remove the ribbon cable. There are no screws to take that panel off. It is held on by adhesive. Be careful, it is easy to crack that black back panel. You must use a slim flathead, a small one, and push it in between the panel and the metal frame the panel is adhered to, then pry it off vey slowly and watching to make sure the panel does not crack. It cracks easy, but the radio will still work with it cracked, just won't look as good and it is harder to put it back on.

    let me know if you plan on doing this yourself, I will give you further instructions.


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