Question about Toshiba Satellite A15-S129 Notebook

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Desktop issue My desktop is showing the background but no toolbar at the bottom with the start button or my icons. It is just blank. I have tried shutting it down, restarting it, and even taking my battery out for 30 secs. and putting it back in....HELP!

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  • lawrence08 Jun 24, 2008

    it thought about it but never did anything....

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Hi lawrence - try this and let me know what happens. After your pc boots up, press control+alt+delete. This will open your task manager. Click on new and type explorer and click on ok. Let me know what happens. If this solves your problem PLEASE rate this as fixed. If not, DON'T RATE IT YET. Add a comment letting me know what happened and I'll help you further. Thanks.

Jeff

Posted on Jun 24, 2008

  • Jeffrey Pemberton
    Jeffrey Pemberton Jun 25, 2008

    Hey lawrence - try booting in Safe Mode and see if your desktop appears. Right after you turn your pc on start tapping F8. This will take you to a boot option menu. Select Safe Mode and then let it finish booting. If your desktop is there, try doing a system restore. Go to Start>programs>accessories>system tools>system restore.This is not a system recovery and you won't lose any info. At the first screen click on next. Then choose a date that is in bold that is a few days prior to when the problem started. On the right side it should say system checkpoint. Then click next, follow the prompts and let it do it's thing. It will reboot and say if it was successful. Let me know what happens and give me some good news. Thanks.



    Jeff

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