Question about Creative Labs Zen Digital Media Player

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Long (audiobook) file won't play correctly

Hi. I have an 8 GB Creative Zen, which I bought last week specifically to listen to NetLibrary audiobooks. I was able to transfer my other music correctly, but at first the 6-hour-long audiobook I had in wmp wouldn't play at all. I then created a separate playlist containing just the audiobook file and re-transfered it. The beginning of the audiobook will play, but, every time I try to fast forward or create a bookmark, it goes back to the beginning. When I do try to play it from the beginning, it plays for a short time and then stops. I tried downloading the newest firmware from Zen's website and got the message that the firmware was the same as the one on my Zen

Any idea how I can get audiobooks to work on my Zen? Thanks for your help!

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  • jhill150 Mar 03, 2009

    I have audio lectures longer than an hour which I fast forward and when it gets to what should be the end of the file, it is really only 20 minutes into it. I cannot forward past this point. If I listen to the file, it will go past this point, but it will not retain a bookmark at any location past the 20 minute mark. This is very bizarre and it did not used to do this.



    I am wondering if this happened from a firmware upgrade and would like to roll back the firmware.

    I reformatted it and it did not help

    if anyone has any ideas, please help!

    thanks,

  • jhill150 May 11, 2010

    I did this, but I used the reformat option when you press play and power button together. Is there another way to reinstall the software?

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  • 44 Answers

First copy the contents or data to memory card then go for reinstalling the softwar.. this works..

Posted on Jun 24, 2008

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I have a Philips GOgear SA5285 and I can load the audible audiobooks and they go to the audiobook file but when I load my library books from Netlibrary.com they load as songs and do not have book marks, so...


If you are a newbie, and you primarily want the mp3 player for audiobooks, then go ahead and take this player back to the store - I'll tell you why:
The deal between Audible and Philips fell through before the latest series of GoGear's was released. Therefore, even though the player has an Audible folder, it will not properly play Audible audiobook files. Sad, but true.

Your post reminds me that I need to write a Consumer Watch article on mp3 players that claim to play audiobooks - 90% of them will not easily allow you to play audiobooks - you will have to jump through hoops.

If you still want to try, here is what you want to do:
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